Find hotels near Premier Lanes, Gonzales from ￥9,265

"The afternoon staff Allison was absolutely great, easy fast check in & great accommodations but the morning staff was horrible think he said his name was Scottie. He wouldn’t give me what I needed to clean my room and he just was rude all around. He definitely doesn’t have great customer service skills to be at the front desk. He is not fit for it. The breakfast didn’t have a wide variety and equipment was broken for the waffles but the room was nice ! Thanks Allison for setting the tone for a great stay "

"We were on the second floor. Hotel was sold out -noisy folks above us. We try to get top floor always for that reason."

"Everything was top notch!"

"Amazing always clean …Staff always welcoming when you walk in"

"We checked in expecting to be able to play our devices on the smart tv in the room. This was listed in the amenities section. It turned out the TV was not compatible and not connected to the internet. It wasn’t the one listed as an amenity. The ice machines were not working and not on every floor and only one elevator was operating. My wife is used to high standards at a Hyatt and was sorely disappointed with this location. It’s a tired old hotel. "

"Room and property was clean. Gift bags when we arrived. It was very nice."

"Clean room but bed was very uncomfortable and the pull out bed had no sheets or blankets"

"The Hotel is in a great location, good shopping and eateries to choose from."

"Currently still renovating. No AC. Fire alarm went off. Water piled up in shower. "