2/10 (非常に不満)
Leanne F.
2017 年 10 月 23 日
After twelve years of booking through VRBO/HomeAway this is the first time I feel compelled to write
The location is great ! But the service & attitude of interhome who manage this property is appalling !
Firstly it was not clean when we got there .
You have to pay for bed linen & towels .
You arrive and need to make your beds ., which is a first for me in any VRBO or Trip Advisor holiday letting .
The keys were handed to us by our driver with directions how to get there.
On arrival no instructions on any appliance . No information at all in fact .
We told there was a welcome pack . The welcome back was one garbage bag and one toilet roll !!! Really you call that a welcome pack .
No electric jug to boil water.
Stove old & gas with as I say no instructions.
Not even a wine glass in the place . Seriously we are in Italy and you have no wine glasses .
The beds were of very poor standard .
Plumbing in shower does not drain .
The only saving grace is the balcony with it's truly magnificent view , but it was dirty and ants all over it .
Tried asking questions , very poor service .
Go elsewhere . So much better out there !!!!