The Space
Enjoy a relaxing stay in this highly convenient apartment featuring stunning river views and a fully equipped kitchen (complete with a dishwasher and washing machine for your convenience). Its privileged location makes it the perfect home base to seamlessly explore the riverside area of Gaia and the vibrant city of Porto, mostly on foot or by a quick metro ride.
Check-in and Check-out Details
- Self Check-in: Allowed and encouraged. Please note that if you are arriving after 10:00 PM, we are unable to provide remote support upon arrival.
- In-person Check-in: Requires you to provide your arrival time at least 48 hours in advance. If you do not arrive within 30 minutes of the scheduled time, the host may need to leave and a new appointment will be required (subject to availability).
- Late Arrivals: In-person check-ins after 10:00 PM require prior confirmation and incur an additional fee of €25.
- Late Check-out: Failure to comply with the standard check-out time will result in a €25 charge for each hour of delay.
House Rules and General Guidelines
- Occupancy: The facilities can only be used by registered guests. Stays of unaccompanied minors are strictly not allowed.
- Pets: We welcome 1 small animal per reservation. To avoid noise and/or damage, pets cannot be left unattended in the apartment. Owners must ensure cleanliness and hygiene within the apartment and building.
- Keys: Please be mindful of your keys. In case of non-return, a fee of €100 will be charged for each pair of keys or remote. If you leave the keys inside the house during your stay, an unlock fee applies: €50 (weekdays between 9:00 AM and 6:00 PM) or €100 (weekends, holidays, and other times).
- Sustainability and Services: We promote the sustainable use of resources; excessive consumption may be charged. Additionally, subscribing to TV channels not included in our standard package will incur an extra charge for the corresponding service.
- Environment: Portugal's climate can be hot and humid, which may occasionally encourage small insects. While we use regular pest control, we ask for your help to prevent them by keeping doors closed, properly disposing of garbage in the designated bins, and storing food responsibly. We cannot offer refunds for occasional insects.
- Respect the Space: Please treat the house as if it were your own and leave everything as you found it. A digital dossier with more detailed rules is posted in the apartment.
Taxes and Additional Services
- ID and City Tax: All guests must present a valid ID. A city tax is applied to all guests staying at properties located in Vila Nova de Gaia.
- Extra Cleaning: Mid-stay cleaning can be provided upon request for an extra cost of €60 per stay.
- Baby Crib: Children under 2 years old can be accommodated in a crib for €30 (pre-booking is required).
