Property and the hotel service good. What went terribly wrong was. Payment collected by Expedia on the 15 th March and again 22nd March and 26 th March. Upon submitting the
Nandani Manel
2024 年 3 月に 5 泊滞在
8/10 (良い)
Stephen
小さなお子様連れの家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Air con was not working. Was reported to staff but no bothered to check or swap our rooms, dissapointing
Stephen
2023 年 12 月に 3 泊滞在
10/10 (非常に良い)
Mary
出張
2023 年 10 月 31 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was great!
Mary
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
Rebecca
家族旅行
2023 年 10 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleased always
We love the Holiday Inn for it's family apartments, wonderful breakfasts, and of course, the pool! The one toilet didn't work when we first arrived, but maintenance came and got it functioning, though it continued to run. The housekeeping staff are always friendly.
Rebecca
2023 年 10 月に 5 泊滞在
4/10 (不満)
MASAHIRO
出張
2023 年 9 月 29 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Poor Arrangements
Poor booking arragement
Prolonged payment refund more 3 month
Boring breakfast, no change breakfast menu
MASAHIRO
2023 年 8 月に 28 泊滞在
10/10 (非常に良い)
Marlene
2023 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The service was great. Any request from the room was quickly attended to. problems with my laptop connection to the wifi was easily handled. Overall, the customer care was exceptional.
Downside - bathroom tap was leaky and often dripped through the night. Bathroom design was a little weird and had to almost side sideways on the toilet.