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ブーゲンビリア ホテルの口コミ

3.5 out of 5
ブーゲンビリア ホテル
PLOT F 1A ABACHA ROAD, Port Harcourt, Rivers State

口コミ

8.4

とても良い

評価 10 - 6 件の口コミ中 1 件が非常に良い" "
評価 8 - 6 件の口コミ中 5 件が良い" "
評価 6 - 6 件の口コミ中 0 件が普通" "
評価 4 - 6 件の口コミ中 0 件が不満" "
評価 2 - 6 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

8.4/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

口コミ

8/10 (良い)

Chukwudi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 2 泊滞在
Bougainvillea Managementからの返信 (投稿日 : 2021 年 5 月 26 日)
Thank you for staying with us at Bougainvillea Hotels, look forward to seeing you soon. Regards, Bougainvillea Team

8/10 (良い)

Habib

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 2 泊滞在

8/10 (良い)

Chisom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything apart from the bed was ok. The bed was not too comfortable.
2020 年 4 月に 2 泊滞在
Mからの返信 (投稿日 : 2020 年 6 月 8 日)
We are so sorry that this was the case, we will look into this and try and get the bed upgraded asap Thank you

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the response and consideration, when i have and issue concerning my check out time. Thanks and see you soon
2020 年 2 月に 5 泊滞在
Managementからの返信 (投稿日 : 2020 年 2 月 27 日)
It was lovely having you as a guest at the hotel and we appreciate the great feedback! We always aims to find solutions for all of our guests to ensure a pleasant stay. Thanks for staying with us and hope to you see you again soon.

8/10 (良い)

Akeem

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay at the hotel was quite relaxing! Nice and staff with visible security and serenity.
2020 年 1 月に 1 泊滞在
Mからの返信 (投稿日 : 2020 年 1 月 24 日)
Thanks for choosing us and we hope to see you again soon! Have a great weekend.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I spent this last week at this hotel with my family. We got the (2) 2-bedroom apartments with free breakfast included. Pros - The staff I corresponded with via Expedia were very nice, helpful, and genuinely interested to know how I was doing at the hotel before and during my stay. Had an issue with WiFi for one of the rooms, and I communicated this to the staff (Marcel) via Expedia and the next day the issue was resolved!! The front desk staff were also very nice and respectful. The cleaning staff were so nice and thorough. No complaints there! Security is impeccable! My family felt so safe at this hotel, they had on site security, and all non-residents were scanned to make sure not suspicious items were brought in. This definitely put us at ease. AC worked beautifully which was a priority for us!! Cons - The kitchen/breakfast staff weren’t the nicest. I ordered room service almost everyday—and at least one item was always wrong. The room sizes seemed different though we reserved the same type of room for the same price—like the TVs were different, clarity for one of the TVs was not good, and one of the TVs in the bedroom didn’t work but that wasn’t a big deal for us. The pool closed a bit early (we were told it closed 6pm daily)—I’m guessing for safety reasons (I.e. drowning). Lots of mosquitoes in the hallways.
2020 年 1 月に 6 泊滞在
Mからの返信 (投稿日 : 2020 年 1 月 23 日)
Hello, Thank you so much again for choosing us, We are glad you had a great time with us, Apologies about the internet and I am glad we were able to get it fixed quickly! Thank you for all the feedback and we will use it all to improve our offering going forward! See you all soon!