ポンセセントロ ホテル

「Was charged for my stay prematurely without my consent, room was disgusting, amenities were broken and bedding was stained.」

「🙂」

「Overall, the experience was good. Upon arrival, our studio was not ready, although the cleaning staff resolved the issue quickly. The first impression was positive, but several details affected our stay. I also shared this same feedback directly with the host. 1. We could not control the A/C temperature, so the first night was extremely cold. 2. The provided bedsheet was stained and dirty, so we could not use it. 3. The sofa bed and upholstery were dirty. We included photos as evidence. 4. The...

「Ofrecieron estacionamiento el cual no existe. La calle no es propiedad privada. Ofrecer estacionar al frente en la calle no es tener estacionamiento disponible. La presión de la ducha fue como balance con un vaso. De todo lo demás fue excelente」

「La ubicación es excelente, a poca distancia caminando de restaurantes, plazas y otros lugares de interés. Sin embargo, el alojamiento podría mejorar en cuanto a la limpieza. Además, no cuenta con estacionamiento propio, por lo que es necesario coordinar con anticipación una alternativa de estacionamiento privado. En general, la ubicación es su mayor ventaja, pero hay aspectos que podrían mejorar para ofrecer una mejor experiencia.」

「TV was taking local only one Chanel working bad internet」

「It needs an update and a better mattress.」

「We had a few inconvenience issues and pointed them out to the administration. They apologized but did not offer a courtesy credit or reward. 」

「We did not like the property at all. It was very dirty. Bathroom tub had grime on the sides. Floor had lots of hair from previous renters. Living room does not have AC so it was very hot. Day bed "white" cover was dirty, floors and bacony dirty. There was a small pool in the courtyard, host said we needed to pay $30 if want to swim in it. So we did not as it seemed riduculous. Extremely loud fan in the bathroom. It came on when you turn the lights on. Ac in the bedroom was so loud, we could not...

「it was OK however just a little stairs to go up three floors was so narrow, and the TV was in top of the stove. It was just not professionally done really just trying to make a quick buck.」

「It was a old rundown apartment building not worth half of what we paid.」

「We stayed only for one night but it works perfect, good communication and excellent location」

「Todo fue muy bueno, lo único es que el apartamento 2204 el aire estaba botando agua por la pared y llegaba al piso, pusimos toallas,por lo demas estuvo espectacular, tranquilo y seguro, gracias!!」

「Solo debe de mejorar el cambiar la nevera que es muy pequeña y el aire no enfría los cuartos」

「Everything was very good rooms very comfortable and staff was very kind and breakfast was very good personal in breakfast area so kind and attentive」