Find hotels in Polana Cimento A, Maputo

"Avoid this hotel. The hotel is not maintained and the basic functions, heating/cooling, lack of cleanliness, plumbing and response to immediate and continuous issues was poorly handled. We had to leave. We were moved from 2 rooms on the 3rd floor with overwhelming moisture and cooling failure and a disgusting mildew odor. There were casual efforts to open windows and spray something that did nothing. The moisture and mold issues were obviously li standing. We were moved to other rooms on the 1st floor and then to two alternative ones on the 1st floor, with the same issues with plaster and light fixtures literally falling off the wall due to moisture. The doorman actually tried to bring us into and occupied room and the women was shocked, and scared. The rooms are actually falling apart. The staff is clearly expecting these concerns but they truly have no ability to fix the issues. They say ownership have been notified of the extensive issues and they “seem to do nothing” . The staff is helpless to correct any of it . We had to leave. We may or may not get our money back but the place is uninhabitable and should not be rented until overhauled. "

"Clean large beautiful room on the 8th floor. I paid 170US for one night. View of the ocean was great. There was a Chinese grocery store nearby that had many items and in particular oatmeal. The hotel was 100m from my bus pick up point at Mundos which was great since the pick up time was 530am. Though i didn't need it, the doorman brought my bag to the cheetah express bus pick up point down the street. It gave me confidence i was in the right place as I'm traveling alone and new to the area."

"The staff were really friendly. Clean room, however beds needs update. "

"Excellent "

"Really friendly staff"

"The hotel is closed and therefore didn’t honour my booking and I am unable to contact anyone from Expedia to get a refund. I am owed £213 for the booking but there is no way of contacting anyone."

"The most remarkable part of the Palm Hotel is its customer service. The staff is very forthcoming and attentive to customer needs"