ポドラウイェ ワイン産地のプールのあるホテル

「Passt」

「Booked the hotel due to spa however was not open due to cleaning. Shower head is not functioning how it supposed to and distributes water everywhere else but where it supposed to. Lose screws on the rail for the shower head as well as the glass cover for the bath tub. Sink smells. Pillow is hard like a stone. Gym is like a sauna and the lighting of it is very poor. Some equipment was broken. To high price in regards of the bad quality and not accessible spa. It seems like there is no...

「Hotel added a hidden fee of 7.5 euro at the time of checkout calling it a "registration fee". This was nowhere mentioned at the time of booking the hotel. They could not even explain what this is about as I did not register for any other additional service. Very bad experience and leaves a bad mark on the customer with such hidden charges!!」

「Property was completely overgrown and unprepared, pool was green from algae, rotten food in the fridge, "kitchen" completely messy, etc. etc.」

「Positives Wir waren die einzigen Gäste ( 2 ) Wir haben trotzdem jeden Früh ein reichhaltiges Frühstücksbuffet bekommen . Zimmer und Bad waren sehr geräumig Das Personal war sehr nett Sehr ruhig, da es auf dem Berg ist( zum essen muss man mindestens 20 min fahren, ausser man isst im Hotel) Negatives Die Benutzung der Bademäntel kostet pro Mantel 6€ , hatten wir noch nie . Fand ich eine Frechheit( statt kosten für den Bademantel , lieber die Putzfrau mit Türhängeschild zum saubermachen...

「Everything offered was of a high standard.」

「Gemütliche Therme, freundliches Personal, Parkplatz, große Auswahl am Buffet」