プレジャー アイランド のコンドミニアム

「When I checked in the power was out to half the hotel. Elevator was not in operation lights were completely off in the corridors, a major safety hazard. Luckily when I arrive at my room it had power. My parents that were elderly struggled with the stairs and had no air conditioning for the evening. Manager was not onsite and was told by staff they wouldn’t be available till Monday. A bad situation not managed at all and very disappointing experience.」

「Everything was very clean and up to date! I just would have like a blow dryer in the bathroom.」

「Staff was great room was nice family friendly 」

「We enjoyed the large layout with 3 beds, older building, we didn’t get daily cleaning and requested more garbage sacks but didn’t receive. Easy to get extra towels and ice. TVs in every room but one not connected to network and did not get fixed when asked. The location was close to our activity and parking lot was well lit at night. Overall, we enjoyed our stay.」

「I wanted to stay the night to break up a long drive, and we got in late. I was given the wrong room layout from what I reserved (1 bed instead of 2), and when they realized their mistake, then called me back to the main lobby and gave me another room that was already occupied. The building is in disrepair, with broken exterior doors that do not shut, broken interior glass, broken safety room locks, and evidence of severe water damage and white mold. The property did not refund my reservation...

「I loved」

「Kind of clean but very outdated」

「Excellent service and very clean」

「I」

「Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great.」