2/10 (非常に不満)
Rosalie
2025 年 7 月 31 日
気になった点 : 施設のコンディションと設備
We check in after 9pm and as soon as we walk in at the front guess, another guess is complaining about his room 216 AC is not working. After we check in they put as on room 212 and the room is so nasty, smell like pee, dog, just pure nasty. So while walking back on the hallway i saw one of the staff or owner of the hotel leaving 216 and i told her the room smell bad. She said this room 216 only complained is the AC not working but upon inspection everything is working. But before midnight the AC start acting up and we decided to check out. I called today and complained about the issues and they don't even care. They guy guy on the phone told me that we accepted the room. With no complaints. This is acceptable and they need to refund my payment.
Rosalie
2025 年 7 月に 1 泊滞在
