Beautiful lobby and restaurant area. Great beachfront pool bar. Super, super basic kitchen utensils - spatula and dull knife and incomplete utensils for 4 but plates and cups were ok. Ice tray unfilled and no ice. Room not ready at check in, dirty hallways for 3 days. Would not return, invest in property nor recommend despite the beautiful views and amazing lobby / restaurant area. We were so looking forward to staying but disappointed.
Valerie
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Ana Sofía
2025 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was awesome
Ana Sofía
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Eva
2025 年 6 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Eva
2025 年 6 月に 2 泊滞在
8/10 (良い)
Christine
家族旅行
2025 年 6 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I liked the resort overall. The dislike was that they advertise a pool and pool bar, with a small wood fired pizza restaurant by the pool. One evening they closed the bar early around 5:00ish and were closing the pool at 7:30 due to a slower day. Our family had come back from the day excursion looking to hang out the rest of the evening to use the pool and pool bar and eat at the restaurant. One of the things I consider when booking a vacation is pool availability. It was very disappointing. I felt cheated in that I pay for those amenities, and they closed them because they felt there weren't enough people to make it available until their normal close time with no regard for the visitors interested in the pool, pool bar and pizza restaurant.
Christine
2025 年 6 月に 6 泊滞在
8/10 (良い)
Abby
2025 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Abby
2025 年 5 月に 1 泊滞在
8/10 (良い)
Patsy
2025 年 6 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Patsy
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
James
カップルで旅行
2025 年 6 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s out away from town and nice and quiet.
James
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Lindsey
家族旅行
2025 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was great! Very quiet while we were there and staff was very attentive. We really enjoyed our time at Umaya.
Lindsey
2025 年 5 月に 4 泊滞在
10/10 (非常に良い)
James
2025 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s Just Great!
James
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Jordan
2025 年 6 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had a party of six, the staff was superb and the food was excellent. We were with family and had a large suite with two rooms on the ocean and it was perfect overlooking the pool. Many available water activities and good time with the family.
Jordan
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Michele、Mountville
2025 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was better than described! The staff went above and beyond to make my stay a great one even A sorting out a day of tours for me. Everyone from the workers to the kitchen staff to the pool people truly care about the resort and their guests. I’ve had such an amazing experience. I can’t wait to go back. Highly recommend if you want a place to go recharge enjoy some sun shopping pool and more. The food was also incredible. Eating at this resort was more than a meal. It was an experience. This is a hidden gem in Belize.
Michele
2025 年 5 月に 5 泊滞在
8/10 (良い)
RICHARD
カップルで旅行
2025 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed for 4 nights and had a wonderful time. The resort is a distance from placencia town so if you wanna save money on transportation to town you have to book the free shuttle service that the hotel runs daily. The hours for this service are 10am & 2:30pm. Meals at Umaya in my opinion are overpriced and the chef needs to be replaced as the food is not very good and the portions are way too small for what you pay for. Overall, if you want peace & quiet and good relaxation then definitely choose Umaya.
RICHARD
2025 年 5 月に 4 泊滞在
10/10 (非常に良い)
Patricia
家族旅行
2025 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Always enjoy staying at Umaya.
Patricia
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2025 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Had lots of little bugs in our villa.
Could use a few more railings as floors get slippery when wet.
Food was excellent.
Beach was beautiful but found a few glass and plastic bottle pieces in sand, Not good for bare feet.
2 lovely and clean pools for non sea swimmers.
Would recommend this resort.
宿泊されたお客様
2025 年 4 月に 7 泊滞在
8/10 (良い)
Sandra
2025 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a beautiful resort and the staff extremely
accomodating. The only drawback that I found to be
annoying was the use of a leaf blower.
Also the dining choices were very limited.
Sandra
2025 年 4 月に 7 泊滞在
8/10 (良い)
Renita Subhashbhai
小さなお子様連れの家族旅行
2025 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス
It’s a great location and service. It’s our second time staying at Umaya and enjoyed our stay. The staff is very helpful and friendly. The spa and the massage are super relaxing. Overall I recommend.
The cons - wish the restaurant and pool bar would stay open at least until 10:00pm. Restaurant closes at 8:00pm and pool bar even earlier. Wish there was a fitness center.
The pool and some of the rooms could use a makeover.
Renita Subhashbhai
2025 年 4 月に 8 泊滞在
10/10 (非常に良い)
William
2025 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Umaya is an excellent value.
William
2025 年 4 月に 5 泊滞在
10/10 (非常に良い)
Edward
カップルで旅行
2025 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely beautiful resort! The beach side and pool were amazing! Free bikes and paddle boards were available. Swim up bar was great! The rooms are huge and beautiful! Our room over looked the lagoon and were able to watch the sunset
Edward
2025 年 4 月に 1 泊滞在
6/10 (普通)
Barbara
2025 年 4 月 7 日
良かった点 : スタッフとサービス
Phone and tv did not work
Barbara
2025 年 4 月に 2 泊滞在
4/10 (不満)
Spencer
2025 年 4 月 5 日
Spencer
2025 年 3 月に 3 泊滞在
4/10 (不満)
Spencer
家族旅行
2025 年 4 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Don’t stay here
The staff is not welcoming or warm. We couldn’t flush our toilets for 6 days so we had to use the lobby bathroom. When asked for them to fix it, the maintenance guy showed up with a plunger and plunged for about 15 minutes and then just walked out. Still not fixed we called every day and they kept sending the same guy with the same plunger. Last night we were there we had no running water. Called the desk to ask about it and the phone was busy. I walked down and saw the person at the front desk keep picking up the phone and hanging up without saying anything. The pizza place by the pool had a lady who was amazingly rude to my wife and kids. She tried to say she couldn’t order food because we weren’t staying there which is not true. When checking out they tried to double charge me for taxes. They proceed to say they couldn’t take them off without manager approval. They didn’t know where the manager was. No resolution.
Spencer
2025 年 3 月に 3 泊滞在
10/10 (非常に良い)
brett
2025 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
brett
2025 年 3 月に 4 泊滞在
10/10 (非常に良い)
Brian
2025 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I left my heart at Umaya Resort (simply amazing)
Amazing place! Beautiful property with amazing service! Love, Love, love it!! Will be back again.
Brian
2025 年 3 月に 6 泊滞在
10/10 (非常に良い)
C Caroni
家族旅行
2025 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was Perfect!
Wonderful stay for our family of 8 from 3 generations. The accommodations were large, clean & well stocked. Everything worked. Full kitchens in each unit! Location was right on the beach with 2 swimming pools, 2 restaurants & bars. They drove us to downtown Placencia & on tours, snorkeling & cave river tubing. Great stay!
C Caroni
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
C Caroni
家族旅行
2025 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved our experience! Staff was incredibly helpful and friendly, rooms were beautiful.