4/10 (不満)
Kent、santa clarita
家族旅行
2025 年 8 月 31 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
This hotel was recently refurbished and therefore the rooms and the furnishings are Immaculate, everything is just like new. In spite of this, I would not be anxious to stay here again. There are too many things that just aren't acceptable. There are no hangers in the rooms, and nowhere to hang one, even if there were. We asked the front desk for hangers and they said they couldn't provide any. Even if you bring your own hangers, the only place to hang anything is on the shower curtain rod. There is no closet, no wardrobe, not even a rod attached to the wall where you could hang your coat. My wife was in a wedding party and had nowhere to hang her dress.
Next, there is no elevator.
Next, there was no kleenex.
Next, the hotel chose to use very thin, cheap, toilet seats which place the seat perilously close to the surface of the water in the bowl. It was too close for anyone, but absurdly close for an adult male. It was impossible to use comfortably.
There is much that's good about the hotel, the rooms are large and in wonderful condition, but until they get some of the fundamental amenities right, it will not be a place I would wish to stay.
Kent
2025 年 8 月に 3 泊滞在
