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「Everything was perfect 」

「Σου προσφερει οτι χρειάζεται για λιγες μερες σκι. Πλουσιο πρωινό, ανετα κρεβάτια,καυτό νερο ολη μέρα,πολυ ζεστο δωμάτιο. Θα μπορουσε να ειναι πιο καθαρό Θα μπορουσε να ειναι πιο περιποιημένο, πχ σπασμενο τζάμι ντουζιέρες, σωλήνες που εβρεναν απο σπασμενα πλακάκια, χαλασμενος εξαερισμός στην τουαλέτα. Ακομα θα μπορουσε το προσωπικό να ειναι πιο φιλικό και ευγενικό.」

「The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves more stars than I am allowed to give.」

「A very nice hotel great spa Staff very helpfull 」

「Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. 」

「Perfect location close to the slopes. Cute rooms, and had free street parking near by.」

「Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows」

「Unfriendly host. No inclination to be helpful. KETTLE in room, but no coffee only tea. Absolutly no amenities to have lunch or dinner in room or some common aeria. She had a micro wave behind the counter, but was offended by the idea of sharing it with the guest. 」