Piazza Umberto I

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

Overall this hotel is excellent. The whole hotel is spotless and beautifully appointed. All the staff are superb (special mention for all the restaurant and bar staff) The dining room and outside terrace are fantastic and the food is excellent, although a little expensive (having written that with the beautiful surroundings and superb service I think this is to be expected - you get what you pay for is the saying). The hotel is quite high up which leads it to having superb views of Mount Vesuvius, the Bay of Naples and the surrounding areas but is also a little inaccessible other than by taxi, bus or the complimentary hourly shuttle which is laid on by the hotel. The shuttle drivers were very friendly and helpful, however the shuttle only holds 20 people and sometimes everyone couldn't fit on or some people were standing which was a little uncomfortable going around all the curvy bends in the narrow roads, also not ideal for a tall guy like me. (I'd suggest a second or bigger shuttle). The pool is beautiful and always clean with sunbeds and brollies always available any time of day, a special mention for Nello, the pool guy, who greeted us with a smile and towels every day and even moved the brolly around to give us sun or shade. I'd fully recommend this fantastic hotel for adults and older children who are good swimmers (the pool is accessible by steps in a small shallow end but quickly becomes very deep with no exit ladders in the deep end).

The views from the hotel of the Gulf of Naples were incredible. Could have sat on the balcony for days and looked out at them. The breakfast was also a highlight - the a'la carte menu was much appreciated, and dishes came out cooked as requested. We had a sea view from our room, and it did not disappoint. However, the room was clearly under the carpark or potentially the road, and in the evenings the noise from the road / cars was very evident. I guess this is the compromise for effectively building a hotel on a cliff! We recognised the issue after the first night, but as we were only there for a short stay (two nights) didn't think it was such a big issue to request a room change. Apart from the noise from above, the room itself was lovely, and had everything we needed. We very much enjoyed utilising the private path down and back to the marina, but recognise it is not for everyone if mobility is limited or steps are not your friend. Overall, would recommend this hotel. The view is insane, the staff are friendly and helpful and the breakfast alone is worth staying the night.