The Property advertises its rooftop bar as an amenity, but as a hotel guest I was denied entry because they "honor reservations first". There were not only many open tables but tons of space around the bar perimeter. The staff was very rude and dismissive. Not the level of service or courtesy I have come to expect from Hilton properties.
shane
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Barbra、Tucson
出張, カップルで旅行
2024 年 5 月 5 日
気になった点 : 清潔度、スタッフとサービス
Endless homeless people sleeping at the entrance of the hotel. Unable to find the valet person to get our car numerous times. Dirty dirty rooms and check in was as slow as molasses with only one person checking people in. Horrible
Barbra
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Philip、lake havasu
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would definitely come back. Nice chill place to stay
Philip
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Stephanie
カップルで旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is lovely! The inside is very elegant. The bedrooms were nice and clean. We didn’t have any noise issues. The rooftop bar was decent. The area around it is much to be desired. Being downtown, there are a lot of homeless, parking without the valet is difficult.