2/10 (非常に不満)
Chikako
2017 年 7 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was not same as it's shown on photos
I've traveled quite a lot but this was the worst hotel I've ever stayed. After staying at this hotel for 3nights, I realised that a bad hotel makes the memory of your trip bad too. If my friends go to Phnom Penh, I will not recommend this hotel to stay. The reasons are below:
1. The bathroom smells bad!!! Plus, the shower drain was blocked for a whole my stay. I asked the receptionist to tell the cleaner to unblock. Never done.
2. The room is next to some work and it's noisy in the morning. I woke up before 8am with the work noise and worker's humming!
3. No internet connection in a room. I had to go to a common area which is outside. So many mosquito bites.
4. I asked to change the room due to the reasons above and I kept being said that tomorrow is available not today. Never become available.
5. The room cleaning was not done in the evening. So I asked to do. Well, the room was more dirty after cleaning, especially in the bathroom.
6. There is an outside party every night. remember? No internet connection in a room. You have to go next to the party to check your emails.
I give one star because the hotel staff were nice and friendly, but all the other points, NO.
Chikako
2017 年 6 月に 3 泊滞在