4/10 (不満)
Kirstie C.
2025 年 7 月 26 日
気になった点 : 清潔度
The property from the outside is oustading. The location perfect for those who wish to have a more secluded stay. We booked the villa based on it 5 star rating in particular for cleanliness however it unfortunately didnt live up to expectations. Our main concern was the rat that was living in the house we could see the entry point in the kitchen cupboard and located the nest outside the property . The owner was informed and told us where to locat a rat pad which had no luck. Pest control were eventually called. Now we appreciate being in the country rats and mice could come into the peoperty however it was living in the house. The entry point was sealed however their was rat droppings in the cooking pans and under the sink. We caught the rat by hand in the end when it crawled over my husbands chest when putting two of my children to bed. The owner came and cleaned the kitchen once again. The rat also was eating the food on the counter tops leaving us no choice but to store all foods no matter what they were in the fridge to stop us getting unwell. The house hadnt been deep cleaned as promised as in the owners words the turn around was very quick and 12 guests had stayed the night before . The oven was filthy and so was the microwave . Showers are in desperate need of re sealing as there was mould in them and one leaked. Toilet brushes were covered and tissue and excrement (owner bleached them when she foubd out) . There was no gym as the description promised. Needs TLC
Kirstie C.
2025 年 7 月に 10 泊滞在