Pennafort Gorges Waterfall

The room was quite big! It was very clean with nice amenities and high quality products (soaps, coffee machine, etc.). The street is bustling and has many nice restaurants, and there is also a tram station nearby. The beach is also nearby. The front desk associates were very helpful and willing to book tour packages and recommend things to do. Elevator was malfunctioning for some time and we had to haul luggage up the stairs, but it was okay.

Staff and breakfast excellent. Timings great size and all amenities as expected

The entrance to the HOrel West End is absolutely stunning. The hotel is not only well maintained, it is truly beautiful. The staff are attentive, professional and helpful to us and to each other. The breakfast buffet was no different. There were numerous choices, it was well stocked and efficiently maintained, satisfying all kinds of taste and dietary needs. The restaurant staff are equally professional. The dining room is so lush and green with a view of the sea – – an absolutely beautiful experience. Our “Classic” room, though it could definitely use a decor refresh, was clean, comfortable and easily accessible by elevator or stair. The location of the hotel could not be better—right across the promenade to a perfect spot on the beach. We had an excellent time in your truly beautiful city and your hotel had no small part in providing an excellent experience. Thank you!