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"Place was amazing! We arrived late in the evening and were upgraded to a high level which my son loved. Buffet breakfast was great had alot of variety and service was great, we had one waiter that helped us daily and got us our morning hot chocolate, He was amazing! Overall great location, close to Bukit Bingtang and great hotel will definitely stay here on our next trip to KL. Thank you"

"The room was decent for a 2-day stay. It is centralized, therefore easy to access many eateries and Jonker Street. The room provided good amenities but the safe was not working. Hence we carried our important documents around rather than leaving in the room. We had a good view of St Paul’s Hill and A-Formosa."

"Excellent hotel and service level. "

"Great hotel to stay at while transiting through KL. Is a short walk from KLIA1 or there are little buggies that will take you. The hotel is clean, beds are extremely comfortable, breakfast was delicious. If you want to go into KL you can buy a return ticket on the KLI Espres train. Cost about 90, 000 RM but gets you into the city in 30 minutes. The only downside this time at the hotel was that the pool at the hotel was undergoing maintenance and closed at 7:00 p.m. I would definitely stay here again on my next time through here."

"Wonderful stay as usual. Spa is still the highlight of my stay. All staff very attentive and respectful. May need to tweak the rooms a bit as I found some loose wall sockets in my room. Toilet seat a bit dislodged. Need to maintain the quality if you are charging more than the surrounding hotels. Overall good stay though."

"The resort was beautiful and the amenities fabulous! The pool along with the private beach was gorgeous. The spa was also a beautiful experience. We stayed in the rainforest chalet so be prepared for ants on the bed etc. The room was clean and the minibar stocked daily. The only con is the resort is a bit further away from main tourist areas (25-30) mins drive. On the other hand, it is very close to the Skycab!"

"Reception lobby is at the top and one has to go there always before "

"Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place. "

"This hotel is nearby KlIA2 ,so good."