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「Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return!」

「The property was very nice and clean. It was modern. The staff was very helpful. The restaurant inside the hotel was very good.」

「We had an issue with our room that required we switch rooms in the middle of the night. I was told a manager would speak to me in the morning and “make it right”. I stopped by at check out and the manager didn’t even come out from the office but instead told the clerk to tell me they would call me. That was 8 days ago and I have still not received a call. I have stayed at this property three times over the last year and will not again. (Unrelated side note: While she was friendly, the front desk...

「Property appears to be in average condition, Rooms good, Pool and ice machines and such in poor condition. Breakfast area was Good and Food was good. Prices in the onsite market were a bit steep. Staff was great !!! Parking decent. Lots of kids, running around, doing local sports tournament stuff. Need a place to stay and this property filled the bill, would stay again, if necessary. Thank You」

「Location is not so bad.」

「The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on.」

「100% would stay again! The staff were so friendly and helpful. The food was delicious. We had lots of fun at the pool. Absolutely no complaints!」

「Good breakfast. Close parking. Elevators worked well.」

「Dirty. Cockroach, BED BUGS... DO NOT ever stay here. I wish I could get refunded.」

「We booked a room with a roll-in shower because my wife has balance issues and can't stand for very long. When we got to the room, it had a tub. Went to the check in desk...Sorry. Do you have a portable shower seat for the tub? No. Sorry. Ended up we were sorry we chose this hotel.」

「Well I didn't like that it took five times to get into a room the second second room it only took three times the first room it took two times and we still didn't get in the TV didn't work well the TV worked the remote didn't work I had to change the channels on the box it's not a very sound proof facility you can hear everything so if you want privacy you definitely don't want to go there」

「The staff gave our room key to someone else in the middle of the night. If we wouldn't have locked the top latch, they would have walked right in while we were sleeping! Then staffed called to ask us who WE were in the room they put us in. Completely unacceptable & scary. Our grandson was terrified the rest of the stay.」

「I returned to the hotel around 9:00 p.m. and needed to replace the key because it was not working. I called the emergency number and was kept waiting for over an hour and the employee did not even apologize, which was very disappointing.」

「The jacuzzi tub needs to be cleaned a little better but overall it was ok.」

「My family and I stayed here for 5 days and will not be returning. While the hotel itself was decent and Amber at the front desk was so helpful and kind, my families safety comes first. We got stuck in the elevator, not once, but twice in the same day and had to call the fire dept to come get us out. Should’ve never got back in the elevator after the first time but I trusted when I was told it was fine. The elevator was sweltering and my daughter had a panic attack. The owner quit replying to my...

「Upon arriving to the room, it smelled like Snoop just left. We set our bags down and we noticed that the door looked like it had been kicked in once. Deadbolt wouldn’t work, door could be pushed open. The cigarette would burns in the bathroom were a great touch. Room looks nothing like pictures. Not so super.」