Réservation confirmée et payée en intégralité mais je n'ai jamais pu acceder a ma chambre !
Quand je suis arrivé, pas de reception contrairement a ce que dit le site ! L'hotel a côté m'a expliqué qu'il fallait taper le code donné par mail pour accéder a la chambre, mail que je n'ai jamais recu.
J'ai donc du réserver une autre chambre en urgence
Sebastien
2018 年 12 月に 2 泊滞在
8/10 (良い)
Kevin
2018 年 10 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
Kevin
2018 年 10 月に 5 泊滞在
2/10 (非常に不満)
Richard
2018 年 4 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I am sick of writing to you about this you lot have not returned any of my emails this condo is not what you adavertised
Richard
2/10 (非常に不満)
Richard
2018 年 4 月 25 日
気になった点 : スタッフとサービス、客室の快適度
Not happy
It was not what I booked I booked a room 1 king size bed and and sofa bed with pool facing room what we got was queen size bed face a vacant block next door their was three of us trying to stay in this room. The own of the condo told me over the phone you get what you pay for. So we stayed one night and went to another hotel. He also told me he would send us back our money that we had paid. I am still waiting. I have sent two emails to hotel.com I’m still waiting for a reply from them. We also booked the condo for the 16th to 17th April.which we paid for on the 16th they told us the room was not ready. So we booked in another hotel we are waiting for that money to be returned which they told they would with in three day. Then on the 17th we booked in and left the next morning.We are still waiting for some to reply to us and get our money will never book with them again.
Richard
2/10 (非常に不満)
Rolando
2018 年 4 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Owner canceled without appropriate notification. This a condo and not a hotel room!
Rolando
2018 年 4 月に 2 泊滞在
2/10 (非常に不満)
Brandon、Japan
2018 年 4 月 6 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Did not stay
Staff refused to check me in. I believe that i was discriminated against because Mr Topo did not even want to check my booking number. Other staff suggested that i come at a later time when he isn’t there. My money was wasted.