2/10 (非常に不満)
Aditya A.
2024 年 11 月 19 日
気になった点 : 清潔度
DON’T STAY HERE!
Very disappointed with making this reservation. We were looking forward to the apartment, and the location of the neighborhood. When we arrived, we found that the whole building was undergoing massive construction. There were workers literally right outside the front door, demolishing the walls. You could hear glass breaking, walls breaking- literally everything. So as you would expect, we requested further explanation regarding this and eventually have a full refund. You can imagine taking a flight across the ocean, spending the past 10 hours of traveling, to only find that we did not have any appropriate lodging. The host obviously did not know that construction was going on, they failed to admit over the phone that they were not knowledgeable about this. However, the most infuriating part of this was that they refused to give a full refund, leaving us in limbo. We were able to spend 15 minutes with one of the hosts correspondents to use the Wi-Fi and make some quick arrangements, but we were rushed out of the apartment because the correspondent had to be somewhere rlse. It wasn’t until making several threats and contacting VRBO that the host agreed to give us a full refund 24 hours later after demanding pictures and evidence. I’m not sure why they could not confirm this with the correspondent they sent to meet with us while we were there. Mind you, this is not a host for just one particular unit, this is a company that runs numerous apartments throughout the city.
Aditya A.
2024 年 11 月に 6 泊滞在