8/10 (良い)
Lucy
小さなお子様連れの家族旅行
2025 年 10 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is new, in a great location, only a short 5 min walk from the main Protaras strip and beaches.
The rooms are beautiful and very clean and the beds comfy. Lots of pillows too which was a nice touch. We also has a pull out sofa bed for the little one which was brilliant.
The receptionists Andria and Panayiotis were exceptionally helpful, friendly and knowledgeable, they went above and beyond to facilitate our late check out which was greatly appreciated.
The porter at the front desk was very welcoming and helped unload our cases.
The lobby area is clean and very comfortable.
The dinning area chairs could do with a clean, and the staff in the restaurant seemed disjointed, miserable and not very attentive, the young Russian lad who served our drinks was very nice.
The food selection in the restaurant was good, usual all inclusive food, breakfast was excellent with fresh omelettes, pancakes etc.
Pool bar drinks have a really good selection and the all inclusive included ice frappe and late which was great.
The pool area could do with a few more bins or staff to regularly clear away plastic cups from the bedside tables as there were lots of wrappers and cups blowing around the floor (although this is also down to untidy guests).
The water slides and splash area was fantastic, the lifeguards on the slides were very friendly and kept the kids safe, only downfall was that it closed at 5pm.
Overall a fantastic hotel, would recommend and return.
Lucy
2025 年 10 月に 1 泊滞在