The room was not clean. We got a free upgrade to a cleaner room. Thanks!
2026 年 3 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Lonnie
2025 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was really nice place to stay. I had selected the executive room and it was awesome. I could literally step out straight into the pool. The staff was amazing. As soon as I entered the receptionist desk, I was welcome with warm greetings and happy smiles. I would definitely recommend this place.
2025 年 4 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Joshua
2023 年 12 月 13 日
My Piece of Panglao
The Story Resort is a nice place to stay for how it looks on the property, and the fact that the pool goes through the entire hotel right from your balcony is extremely nice. However, I can say that the price of it and how far out of the way it is to get to it can dampen the enjoyment unless you have your own mode of transportation around the island. Nonetheless, the staff were kind and I didn't run into many issues. The only small problems were that my door to my room didn't lock completely sometimes, and the room could've been touched up a bit more. However, it was still a nice stay.
2023 年 6 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Melanie
2023 年 8 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is spacious, my kids are happy with the space. However, it doesnt have mirror in the room (only small one in the bathroom). The bathroom is also ok space, but the sink is a bit big that there is no space to put on your personal stuff. They have this list of room things that when u accidentally break whatever it is in there, u have to pay for it. And their price is expensive! So, be careful.
The best part of this hotel is the pool. My kids loved it. It is only 4ft deep though, but its so much bigger than normal hotels pool. We might come back to this hotel for the pool, but also hesitating because of that list i mentioned above.
2023 年 7 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 10 月 7 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
WORST
LOWEST LEVEL OF SERVICE I HAVE EVER EXPERIENCED
This is because..
1. Ridiculous money exchange rate
- Resort: 1 USD = 40 pesos
- Normal (at Alona Beach): 1 USD = 51 pesos
2. No opener
- I asked the front for a beer bottle opener but they just said "you should bring your bottle and open it at the restaurant". This was very strange because the resort and hotel usually provide wine/beer openers in every room.
3. Trespassing before I checked out
- Although I did not check out, they already cleaned up the room while I am having the breakfast.
Thus, I DO NOT stay here again.
2019 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Robert
2020 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful accomodation
We stayed here for a wonderful holiday and we got all that.
2019 年 12 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Bruce
2019 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only the second review for The Story Resort & Spa, as this place is very new.
The location is a bit far from anything by walking, but fairly convenient if you rent a motorbike (aim for 350php a day) a quick 5 minutes to Alona area and the best part of the location is if you head the other direction on the main road you’ll find a gem of a restaurant called Ubecco, which had the best food we encountered on the island. Honestly, the breakfast at The Story was not too good. We always woke up too late to make use of it anyways and since the food was so great down the road, it wasn’t a big deal.
The grounds of the hotel are really pretty, with nice landscaping and trees, and several long pools. If you want quiet then maybe don’t get a room that offers direct access to the pool, since the resort caters to mainland Chinese groups, it can get pretty noisy and there’s also no privacy unless you keep your blinds closed. The upstairs rooms seem nice and have balconies overlooking the pools.
The room comfort was so so, they were still ironing out some details, which I’m sure they’ll continue to improve. The staff, every one we encountered, were warm and helpful. Each person you pass greets you, and not in a fake way.
But the one single factor that made our stay fantastic, and the reason for my good rating of The Story, is the absolutely fantastic attention and service we got from the onsite manager.