The building, the unit were great. But Vacasa really just missed the mark. A/C wasn't cooling, listing said there were hot tubs on site (there aren't), and we had a really large safety concern that they completely ignored. Check out was at 10am, someone came at 9am and THREW open the door hard enough to break the frame completely off the inside of the door. They didn't knock, announce themselves or anything. When I communicated both the damage to the manager (with photos) and that I couldn't believe their cleaner came AN HOUR EARLY without any notice - they basically said "oh no! hope you enjoyed your stay!" I'm a host in the building, and honestly shocked someone handles an issue like this in this manner.