6/10
Upon check in we had to wait 1 1/2 hours before we could check into our room with a 83 yr old mother on a walker having to wait in the lobby!! Not very professional at all! This place was way over priced!! Everything was filthy dirty! We had to wash dishes before using, bunk room smelled of urine when walking in and pulled up sheets to find pee stain mattress that we couldn’t allow our kids to sleep in. Upon booking we register 11 guest and didn't have enough dishes or towels for more than one day! Who wants to do laundry daily while on vacation? The dryer was broken and took 3 hours to dry laundry that we shouldn’t had to do. I placed a service call for washer to be looked at, fixed and no one showed up! Didn’t have but 1 dish rag, no dish towels. The security at the resort made you feel like criminals! They watched for people without wrist bands. If you left the resort and came back without wrist band on, you were stopped! We couldn't even set on the side of the pool with a plastic bottle of water without being told no drinks with in 6 feet of the pool. It was not a relaxing vacation. Will not be back again!
Karen M.
2025 年 6 月に 7 泊滞在