Find hotels near Palmas Del Mar Golf Club, Humacao from ￥27,664

"I don’t know why this hotel is getting a good review , maybe my experience is just different . When we arrived for check-in and was given a room . We don’t have any hot water in our room and the front desk was informed about it . The staff who told me her name was Mariz said that the entire hotel don’t have any hot water and we just need to tolerate not having hot water to shower . She promised to give us a different room after breakfast the next day and they will not charge me the resort fee . When I check again they said that there’s no info about my complain and there is no Mariz working there . I ended up taking to the supervisor named Alex and he said that he will transfer us to a different room . But this situation makes us delayed in our itinerary that day , putting our stuff to the luggage’s and changing rooms . The worst is they said that the entire hotel are having problem with hot water . I asked multiple occupants/customers and they said they have hot water . This experience is really frustrating . Long lines in the hot food . They have only 1 person on their omelet side of the breakfast with long line of people . No other variety of food serve. It’s the same choices everyday . The complimentary towels , umbrella and chairs in the beach is very limited too for the amount of people checkedin . We have to wait for chairs and umbrellas to be empty even at a very early part of the day . "

"Pools were wonderful, rooms fantastic and the staff was great! Only hesitations were with the restaurants, specifically the high pricing and the often slow service. "

"This place was real nice all istallation is realy nice"

"Neighborhood dog chased me through property parking lot and barked all night and we could not sleep as it was echoing loudly through the room. Property was contacted and no one came to resolve the issue. "

"The property is in bad shape, the furniture very old and damaged. Staff very concerned "

"Excellent resort. Comfortable beds and rooms. The pool was really well laid out with spaces for families and couples alike. The restaurants were excellent. Buffet breakfast was so fresh and well stocked. Cocktails were delicious. The beach is beautiful. Unfortunately the water was a bit rough during our stay, so we mostly stayed by the pool. We would love to return in the future. "

"Cannot say enough about our stay here!! Very friendly staff and easy to get to. The beach was also beautiful on the full moon night we were there. "

"Can rm and hotel overall. Breakfast was nice to have and it was fresh. The pool and outside area is very nice! Clean, plenty of space and chairs. Very clean pool! Bathrooms are huge, water pressure is very low. Need a rental car if staying here for sure. Big plus was the laundry facility! "

"The food options aren't great and super expensive. The AC works, but you can't change the settings. The staff was really helpful and welcoming."