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Hotel Porta Felice & Spa

4.0 star property
Hotel with a full-service spa, a short walk to Via Vittorio Emanuele

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Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Creator video
Exterior detail
Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
City view
Located near Palermo Harbour, Hotel Porta Felice & Spa offers an upscale retreat with a rooftop terrace and coffee shop/cafe. Treat yourself to a rejuvenating spa treatment, stay connected with in-room WiFi, and enjoy dry cleaning/laundry services - previous guests rave about the delicious breakfast and helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping
Sauna, hot tub, steam room, body treatments, hot stone massages

Spa

The on-site spa has 2 treatment rooms. The hotel's spa offers deep-tissue massages, hot stone massages, and sports massages. Types of treatments available include body scrubs and facials. Other on-site facilities include a steam room and a sauna.

Sauna, hot tub, steam room, body treatments, hot stone massages
Indoor spa tub

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Balcony view

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double or 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Double or 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Double or 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
90133, PA, Palermo, Via Butera, 45

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.2 km
  • Via Roma - 8 min walk - 0.8 km
  • Quattro Canti - 13 min walk - 1.2 km
  • Teatro Massimo - 17 min walk - 1.4 km
  • Palermo Harbour - 6 min drive - 3.7 km

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Punta Raisi Airport (PMO) - 26 min drive

Restaurants

  • ‪Osteria Alivàru Da Carlo Napoli - ‬6 min walk
  • ‪A'Cala - ‬5 min walk
  • ‪Nni Franco U Vastiddaru - ‬6 min walk
  • ‪Nautoscopio - ‬5 min walk
  • ‪Ai Bottai - ‬7 min walk

About this property

Hotel Porta Felice & Spa

Upscale hotel near Via Vittorio Emanuele
Close to Via Roma and Teatro Massimo, Hotel Porta Felice & Spa provides free self-serve breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a body scrub, a facial, or a hot stone massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and an elevator
  • Free newspapers, wedding services, and multilingual staff
  • 1 meeting room, a computer station, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms at Hotel Porta Felice & Spa boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with satellite channels
  • Childcare services, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT082053A1KLOSBS49

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Is Hotel Porta Felice & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Porta Felice & Spa?

This property doesn't offer parking.

What time is check-in at Hotel Porta Felice & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Porta Felice & Spa?

Check-out is at 11 AM.

Does Hotel Porta Felice & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 55 per person applies.

Where is Hotel Porta Felice & Spa located?

Located in Palermo Historical Center, this spa hotel is within a 5-minute walk of Palazzo Butera and Via Vittorio Emanuele. Via Roma and Teatro Massimo are also within 1 mi (2 km). Palermo Central Station is 15 minutes by foot and Palermo Palazzo Reale-Orleans Station is 25 minutes.

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Hotel Porta Felice & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 618 reviews
Rating 8 - Good. 214 out of 618 reviews
Rating 6 - Okay. 40 out of 618 reviews
Rating 4 - Poor. 7 out of 618 reviews
Rating 2 - Terrible. 14 out of 618 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

terri

Liked: Cleanliness, amenities, property conditions & facilities
this was a wonderful clean hotel Staff was amazing
Stayed 3 nights in May 2025

10/10 Excellent

Ilir

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Stayed 4 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Stayed 3 nights in May 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Stayed 3 nights in May 2025

8/10 Good

Paul Anthony

Liked: Amenities, property conditions & facilities
Good if you like walking. Sea front and parks close by.
Stayed 7 nights in Jun 2025

10/10 Excellent

Philip

Liked: Amenities
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
Stayed 6 nights in Apr 2025

10/10 Excellent

Jacqulyn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was wonderful and good location
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
Stayed 5 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Charming Stay in the Heart of Palermo Hotel Porta Felice is a true gem tucked away in Palermo’s historic center. The staff were exceptionally welcoming and helpful, always ready with great local recommendations. Our room was spacious, spotless, and very comfortable, with a lovely balcony view. The rooftop breakfast was a highlight — delicious, fresh, and served with a beautiful view of the city. The location is perfect for exploring Palermo on foot. Highly recommended for anyone seeking a relaxing and authentic Sicilian stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

GAIL

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel well located with super spa

Great stay in a lovely hotel. Clean, very helpful staff. Superb buffet breakfast, tea and cake time and cocktail hour. Good value and a super spa with sauna, steam, pool and cold and hot shower system.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views across the rear gardens

Great location and super breakfast with great views towards the mountains from restaurant balcony. Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc.
Stayed 7 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel away from the hustle and bustle

Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
Stayed 4 nights in Jan 2025

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet part of town near the waterfront. Great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Liked: Amenities
Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Very helpful staff. Lovely terrace for breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

norm

Liked: Cleanliness, staff & service, property conditions & facilities
It was super clean, friendly staff and great massages.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel , great breakfast on top flor, staff was very friendly , we stayed 5 nights , rooms were spacious
Stayed 5 nights in May 2023

6/10 Okay

Elrie

Liked: Cleanliness, property conditions & facilities
It’s okay staff wasn’t that warm
Stayed 4 nights in Dec 2024