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Palazzo Excelsior

Property class: 4

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Close to Teatro Massimo, Palazzo Excelsior provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a business center and babysitting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

About the neighborhood

Located in Palermo, Palazzo Excelsior is in the city center. Teatro Massimo and Palermo Cathedral are notable landmarks, and if an activity is on the agenda, check out Palermo Harbour. Cantieri Culturali alla Zisa and Palermo Botanical Garden are also worth visiting. Visit our Palermo travel guide
Map
90141, Palermo, Via Marchese Ugo 3

Getting around

  • Giachery Station
    14 min walk
  • Palermo Notarbartolo Station
    16 min walk
  • Punta Raisi Airport (PMO)
    35 min drive

Restaurants

  • Caffè Centro Città
    5 min walk
  • Caffeina
    7 min walk
  • Bioesserì by Natura si
    1 min walk
  • La Sgrigno Di Donna Rosa
    4 min walk
  • Luppolo - L'ottavo Nano
    3 min walk

About this property

Palazzo Excelsior

  • Luxury upscale hotel in the city center
  • Located close to Teatro Massimo, Palazzo Excelsior provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and babysitting.
  • Additional perks include:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Smoke-free premises, free newspapers, and a computer station
    • Concierge services, 1 meeting room, and an elevator
  • Room features
  • All 102 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers or deep soaking bathtubs plus bidets and free toiletries
    • Heating, daily housekeeping, and desks

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palazzo Excelsior pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Palazzo Excelsior?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Excelsior?

Check-out is at noon.

Where is Palazzo Excelsior located?

Located in the heart of Palermo, this luxury hotel is within a 10-minute walk of Villa Trabia and Palermo Harbour. Teatro Massimo and Quattro Canti are also within 1 mi (2 km). Giachery Station is 14 minutes by foot and Fiera Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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