The room size was adequate and the location acceptable, but unfortunately several aspects of our stay were disappointing.
Breakfast was offered for €8 per person, but the quality did not justify the price. The options were extremely limited: a coffee, two slices of ham, a croissant placed on a tray, and a small slice of lemon cake. There were no real choices available, which made the price feel excessive for what was provided.
The mattresses were very hard and uncomfortable, and the pillows were also of poor quality, making it difficult to rest well.
Housekeeping service was minimal. During our five-night stay, towels were changed only once or twice and the beds were not properly made most of the time.
Communication before arrival was also challenging. When we arrived around 6 p.m., there was no staff at the property and no prior instructions on how to access the building. After several messages and phone calls, we finally received the necessary information. Arriving at night with a child and no guidance was not a pleasant experience.
Overall, while the room itself was acceptable, the lack of communication, poor breakfast value, and limited service made the stay below expectations.
Natalia
2026 年 3 月に 5 泊滞在
8/10 (良い)
MAOZHEN
家族旅行
2026 年 1 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Right next by the cathedral, but in a quiet street. Close to other attractions too. Shuttle bus to Monreale is very close. There are times that neighbors could talk loudly at night.
MAOZHEN
2025 年 12 月に 4 泊滞在
8/10 (良い)
Anne Grete
2025 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rommet var rent, godt med håndkle, frokost ok, kunne vært grovere brød og evt tomater og kanskje egg.
Anne Grete
2025 年 10 月に 3 泊滞在
10/10 (非常に良い)
Adrian
グループ旅行
2025 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in, the room was a lovely size with a great bathroom. Very clean and room service was excellent. Breakfast was excellent great way to start the day. The staff could not do enough for you absolutely no complaints
Adrian
2025 年 9 月に 4 泊滞在
10/10 (非常に良い)
fabiana
2025 年 10 月 5 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Clean room, breakfast ok
fabiana
2025 年 9 月に 2 泊滞在
8/10 (良い)
Céline、Quebec
2025 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stationnement dans les rues très étroites près de la cathédrale.
Céline
2025 年 9 月に 2 泊滞在
6/10 (普通)
Pan Priscilla
2025 年 9 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
The place is very close to the Palermo cathedral and eateries, very convenient. Nice to include breakfast. The only place throughout our monthlong trip in Italy with legit air conditioning.
The place falsely advertised onsite parking. There is a public parking lot within a block but it is full and over parked at all hours all day every day. There street parking also is always full. Public and street parking is not onsite parking.
Pan Priscilla
2025 年 9 月に 2 泊滞在
10/10 (非常に良い)
Anna
家族旅行
2025 年 9 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rita took very good care of us, her breakfast was outstanding and she was very easy to talk to.
Our host Vincent was very courteous and professional.
I would definitely book them again.
Ciao for now
Anna
2025 年 9 月に 2 泊滞在
6/10 (普通)
JULIANA
2025 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
JULIANA
2025 年 7 月に 1 泊滞在
8/10 (良い)
Roberta
2025 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Due giorni a Palermo
Soggiorno piacevole con ottima posizione della strutture per girare Palermo a piedi
Roberta
2025 年 8 月に 2 泊滞在
10/10 (非常に良い)
Hao
家族旅行
2025 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is super nice and wait for us till 1:45am because my flight is delayed.
The room is nice and breakfast is super!
Hao
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Gabriele
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ausgesprochen zuvorkommende Vermieter! Die Unterkunft ist sehr gerräumig, sauber und entspricht allen Standards! Die Abwicklung vom Check-In, Gepäckversorgung und Parken hat ohne Probleme funktioniert!
Vielen Dank!
Gabriele
2025 年 7 月に 1 泊滞在
4/10 (不満)
Claudia
2025 年 7 月 18 日
Claudia
2025 年 7 月に 3 泊滞在
8/10 (良い)
Assia
家族旅行
2025 年 7 月 15 日
良かった点 : 清潔度、施設のコンディションと設備
Le personnel est sympathique et a un bon sens de l’hospitalité. Ils sont attachant. C’est propre. Bien climatisé, le petit déjeuner est très correct.
Pas de parking, pas de blanchisserie contrairement à ce qui est indiqué par expédia.
Assia
2025 年 7 月に 11 泊滞在
10/10 (非常に良い)
Rosa M
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Estacionamento difícil no centro historico
Passamos 4 dias bem aproveitados.Palermo tem atrações bem interessantes.
Local para estacionar na Zona ZTL não está mencionado nas características de estacionamento do hotel.