Skip to main content

Hotel Ciudad Real Palenque

3.5 star property
Family-friendly hotel with bars and a 24-hour front desk

Choose dates to view prices

Located close to Misol-Ha Waterfalls and Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar, and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner, and a poolside location. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Junior Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
29960, CHIS, Palenque, Carretera a Pakal-Na Km. 1.5, Col. La Mielera

What's nearby

  • El Panchán - 15 min walk - 1.3 km
  • Museo Del Textil - 2 min drive - 1.8 km
  • Aluxes Eco Park - 5 min drive - 4.4 km
  • Palenque Archaeological Zone - 12 min drive - 9.8 km
  • Cascadas de Roberto Barrios - 37 min drive - 37.0 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive

Restaurants

  • ‪Cafe Jade - ‬15 min walk
  • ‪Kinich Kan Balam - ‬14 min walk
  • ‪Old Tiger - ‬12 min walk
  • ‪pizzas exprés - ‬11 min walk
  • ‪Restaurante Maya Cañada - ‬13 min walk

About this property

Hotel Ciudad Real Palenque

Family-friendly hotel near Misol-Ha Waterfalls
Located close to Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar, and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with a waterslide and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and coworking spaces
  • Meeting rooms, wedding services, and a gift shop
Room features
All 72 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/closets, balconies, and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 220 for adults and MXN 100 to 220 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bambú
  • La Terraza
  • Las Palmas

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,100 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Handrails in stairways (43 inches high)
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Ciudad Real Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ciudad Real Palenque?

Check-out is at 1 PM. Late check-out is available for a fee.

Where is Hotel Ciudad Real Palenque located?

Set in Palenque, this family-friendly hotel is 5.1 mi (8.2 km) from Palenque Archaeological Zone and 5.1 mi (8.2 km) from Misol-Ha Waterfalls. Cascadas de Roberto Barrios is 19 mi (30.5 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Ciudad Real Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 580 reviews
Rating 8 - Good. 190 out of 580 reviews
Rating 6 - Okay. 52 out of 580 reviews
Rating 4 - Poor. 12 out of 580 reviews
Rating 2 - Terrible. 4 out of 580 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
Stayed 1 night in Nov 2025

8/10 Good

Juan

Liked: Cleanliness
Excellent service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jan 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food amazing
Stayed 1 night in Feb 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, easy access, clean, very enjoyable and highly recommended!..
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, close ( drive) to town an Zona Arqueológica
Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Nice hotel, clean and quite, super accessible, I would definitely recommend
Stayed 4 nights in Jul 2023

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very confortable hotel

This is one of the best hotels we visited this summerbtime
Stayed 3 nights in Jul 2024

8/10 Good

maria luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a nice pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice pool modern and wonderful staff
Stayed 1 night in Aug 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2024

8/10 Good

Joao

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 4 nights in Nov 2023

8/10 Good

Mildred elsirhe

Liked: Staff & service
B
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town
Stayed 2 nights in Feb 2024

10/10 Excellent

Jesus Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Hotel was quite nice. Onsite restaurant was better than expected. Service was acceptable and friendly. No complaints at all
Stayed 2 nights in Feb 2023

6/10 Okay

Stefano

Hotel in the average of nearby hotels - Palenque is a very turistic city with limited services (including restaurants). The hotel itself was simple, with generally aged rooms/facilities. Big plus were the large parking and 24h reception.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 out of 10 no coffee available in room or lobby o

Hotel is very clean staff are very professional and restaurant food was delicious
Stayed 2 nights in Jan 2024