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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel with a full-service spa and poolside bars

Choose dates to view prices

Photo gallery for Chan-Kah Resort Village

Terrace/patio
Hallway
Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing
Steam room, body treatments, mud baths, body wraps, body scrubs, facials
Exterior
Chan-Kah Resort Village combines sunshine and garden surroundings for a peaceful getaway. Guests enjoy international dishes at Lum restaurant and rejuvenating spa treatments. The outdoor pool, playground and arcade/game room provide entertainment options for families.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

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Room options

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Showing 2 of 2 rooms

View all photos for Villa Junior Doble

Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing

Villa Junior Doble

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Junior King

Villa Junior King | Terrace/patio

Villa Junior King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
29960, CHIS, Palenque, KM. 3 Carretera Palenque- Ruinas

What's nearby

  • Aluxes Eco Park - 18 min walk - 1.5 km
  • Palenque National Park - 3 min drive - 1.5 km
  • Museo de Sitio Palenque - 6 min drive - 4.0 km
  • Palenque Archaeological Zone - 9 min drive - 5.1 km
  • El Panchán - 13 min drive - 4.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬14 min walk
  • ‪Don Mucho's - ‬16 min walk
  • ‪El Panchán - ‬16 min walk
  • ‪Café Fuga - ‬4 min drive
  • ‪pizzas exprés - ‬6 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel
2 poolside bars, a terrace, and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a massage, a body treatment, or a body scrub at the onsite spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, along with cabanas and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-in, and wedding services
  • A billiards/pool table, 1 meeting room, and tour/ticket assistance
Room features
All 80 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free internet and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Private yards, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 295 to 320 for adults and MXN 150 to 200 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450.0 per night
Cribs (infant beds) are available for MXN 450.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chan-Kah Resort Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chan-Kah Resort Village?

Self parking is free at this property.

What time is check-in at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Chan-Kah Resort Village?

Check-out is at noon.

Where is Chan-Kah Resort Village located?

This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque, and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 mi (10 km).

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Reviews

Chan-Kah Resort Village Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

9.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 470 out of 831 reviews
Rating 8 - Good. 249 out of 831 reviews
Rating 6 - Okay. 73 out of 831 reviews
Rating 4 - Poor. 22 out of 831 reviews
Rating 2 - Terrible. 17 out of 831 reviews

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in Sep 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and beautiful. A little expensive, though.
Stayed 1 night in Mar 2025

8/10 Good

Jaqueline

Liked: Staff & service
Disliked: Amenities
The pool was nice, rooms are ok but old.
Stayed 5 nights in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect to visit Palenque. Everything was fine.
Stayed 1 night in Mar 2025

8/10 Good

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the stay dislike the Starbucks store

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice and convenient. Excellent service. Beautiful surroundisngs. Very comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant setting is beautiful. The cabin rooms are similar to a nice cabin at Yosemite Natiomal Park.

6/10 Okay

Francisco

Liked: Cleanliness
This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
Stayed 4 nights in Feb 2025

6/10 Okay

Marcelo

Liked: Amenities
Property was decent but food and beverage was overpriced.
Stayed 3 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, property conditions & facilities
Food schould be improved.Very overpriced ad tasteless.
Stayed 3 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

6/10 Okay

Jenifer

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Stayed 5 nights in Apr 2024

6/10 Okay

Maribel

Liked: Cleanliness, property conditions & facilities, room comfort
This resort is really nice the pool is amazing overall super clean and well maintain great hotel but there is always a but, there is only one restaurant and nothing else this restaurant is a bit pricey and since there is nothing in the immediate surroundings you are pretty much force to eat there also they have Starbucks just as expensive. Another thing I didn’t like a to all is that you have to bring your pool towels to switch for new ones but the last time I did so my daughter was still swimming so I couldn’t bring the last so they held my ID Hostage until I bring it back not happy with that.
Stayed 3 nights in May 2023

4/10 Poor

Valentina

Liked: Amenities
Disliked: Staff & service
All the hotel staff forgot to smile, Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?
Stayed 2 nights in Jul 2023

8/10 Good

Sophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :)

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cómodas y limpias, teniendo mayor privacidad al encontrarse separadas una de otra, Se siente la seguridad dentro de las diversas instalaciones y se siente la interacción con la selva brindando el contacto con la naturaleza.
Stayed 2 nights in Oct 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opcion para descansar y descontar. Bella la alberca, lindas instalaciones.
Bella la alberca.
Stayed 1 night in Oct 2025

4/10 Poor

Octavio

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
La habitación excelente muy cómoda. Está muy padre el concepto que tienen de terraza, pero el servicio del personal del mostrador muy malo, el Restaurante no tiene buen servicio todo lo demás está excelente
Stayed 1 night in Oct 2025

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, todo los servicios muy bien
Stayed 2 nights in Sep 2025

10/10 Excellent

JULIO CÉSAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención.
Stayed 1 night in Sep 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice 😃👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, limpieza excelente.
Stayed 2 nights in Aug 2025