Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience.
One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights.
Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Andrew
2024 年 1 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2023 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Jolando Wee Khong、Singapore
出張
2022 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Jolando Wee Khong
2022 年 11 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2022 年 10 月 18 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!