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"Clean rooms and very helpful /friendly staff. Bar offers wide variety of drinks. "

"We have been to The Residence several times before and have really enjoyed it and so were very keen to return this time. It was just approaching the rainy season and so it was rather quiet with the majority of the guests already going home but, on the whole, we still had good weather with only rain once during the day. All of the staff were, as always, so friendly and helpful from the warm welcome at reception when we arrived to the staff in the restaurants, Hellen, Farida, Sulesh, to name but a few to the driver of the buggy taking you anywhere around the resort and from your villa to the restaurants. Bicycles were provided at each villa and were in good condition. The villas are set in beautiful surroundings and have their own private plunge pools which are regularly checked for water quality and the main pool is wonderful for swimming or just cooling down from the heat. All in all, we had a wonderful visit again. "

"Yes did enjoy the pool and the oceanview was awesome.will definitely go there again."

"To call this hotel a 4 star hotel is a disgrace to actual 4 star hotels; it is maybe 3 stars in its best days, more realistically 2 stars. The amenities themselves are dated, and there is no dependable electric. I had to have the maintenance team come to my room 3+ times to reset the electric for the AC, water heater, etc, before finally just giving up and surrendering to the heat. Do yourself a favor and stay elsewhere in Paje, there are much nicer properties to choose from. I’m convinced the other reviews on here are fake because they in no way reflect my experience there. "

"Everything was ok, staff polite and gentle, pool was hot but ok, food was ok. "

"My room was breathtaking, staff was attentive, I had one of the best view overlooking the ocean "

"Very helpful staff, fabulous facilities, good food"

"We stayed 4 nights. We did not have any toiletries in our room until the last night we were there. Our room felt like it was actually cleaned. The resort has potential to be a really great resort. Management of it really lacks. We had one outside light out of a possible 3. Lights burnt out inside the room. It could use proper management."

"Cute hotel about 15mins walk from beach. Pools were well maintained. Only 1 restaurant was open & many things on menu were not available. We had NO AC 1 of the 2 nights we stayed (not because of a power outage) "