2/10 (非常に不満)
Heather
カップルで旅行
2024 年 5 月 28 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived later but when going to watch tv we only had 3 stations, we got a room with a kichenette in it no coffee maker or ice bucket no coffee nothing. The supplies in bathroom were for only one person.. good thing we brought our own, the bathroom door wouldn’t close properly. When checking out I told the manager and he did nothing but ask if I told the night person I said no it was late we were tired. I’m sorry but when it’s late who really wants to deal with staff coming in your room for the things they could have checked and made sure was properly working. Plus the noise of the actual doors closing from other rooms was so loud it sounded like a gun shot each time the guest left their room so sleeping was not the greatest. Poor guest service in my eyes.
Heather
2024 年 5 月に 1 泊滞在