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"Clean and pleasant staff"

"The staff members were very friendly and the food was amazing"

"Wonderful property with wonderful staff "

"Ran out of bacon everydsy and when they did jave iy, bacon was litetally birny"

"The staff is extremely hard working and mindful. They all make sure that guests are happy, well fed and entertained. The property is kept clean and well maintained. They only have two restaurants but both have plenty of choices for every meal."

"When i was at the hotel the elevator was not working and I need it because my leg is broken, everything else was good "

"Rooms: comfortable bed/pillows/sheets/towels, good shower, spacious, lovely balcony. Pools were great. Poolside service excellent. Food was tasty. Seaside massage was amazing! (Ask for the RMT’s certificate so you can claim it through insurance.) It’s worth it to get the premium level upgrade. The only con is that the beach is really small and the riptide is strong, so swimming can be challenging and “long walks on the beach” are not happening. The town of Mismaloya is also not very walkable. If wandering and exploring are your thing, this might not be the best choice. However, if you plan to lounge/float/sip by the pool you will love this hotel. "

"Everything about this place was excellent! Customer service, our room was very nice and clean, atmosphere, restaurant, location, all the different options to eat are walking distance."

"The room and all common areas are always flawlessly clean, the staff are all amazing. This was our 4th time staying at this resort because it’s such a fun and welcoming place to be."