Owl House

Overall my stay was good, but my room looked nothing like you see in the photo. I was in the attic bedroom and it definitely had attic vibes. However, the room overall was in good condition, although I did worry about bumping my head due to the low, exposed beams. However, this was outweighed by the super-convenient location and relative ease of staying there, check-in process, etc. I would recommend this hotel and would stay there again, although hopefully not in the attic room again.

My sister and I stayed at this accommodation and overall the experience was acceptable. The staff were one of the strongest points: very kind, attentive, helpful, and able to communicate in several languages, which made everything easier. The location is good, central and well connected by public transport, making it easy to get around the city. However, the reception is in a different building from the rooms, about a three-minute walk away, and the building seems to be part of a residential complex. One disappointing aspect was that the room we were assigned did not match the photos shown at the time of booking. We were told the images were generic, which can be misleading. The room itself was average but showed some maintenance issues, such as very wrinkled curtains and a strong sewage smell in the bathroom. We were offered a room change for an extra fee, which did not seem appropriate, so we chose to stay. We also requested a late check-out and were informed there would be an additional charge. While not excessive, it would have been a nice gesture not to charge for it. Overall, I would consider this a two- to three-star accommodation. I am giving it three stars mainly due to the friendliness of the staff, and I hope this review serves as constructive feedback.

Overall great value. Although it was a little difficult to get into the room the first time, thanks to the detailed video we were able to figure it out. It is in a prime location; close to everything. The room was pretty clean and the amenities were good. There was no weird smell or anything. The only bad thing was the windows are thin and you can easily hear traffic and talking from outside, so if you are a sensitive sleeper it may be hard to sleep. The staff was very helpful and always replied quickly on WhatsApp. The mini fridge was broken in our room but a staff came quickly within an hour of me messaging them at 11pm so I was very impressed with that.