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"Room is spotless, as always (I could see the vacuum tracks the sofa!). 😊 Everyone who works there is really friendly. The clothes steamer in my room was broken but they replaced it the next day. Took advantage of having a printer to roi g some of ol"

"Twas good clean room and good location"

"Everything top notch great place to stay"

"Great location, easy to park, friendly staff, Koena spa was great, large clean comfortable rooms. "

"Very nice rooms and great location for seeing museums and other attractions in the area. Staff was very welcoming. "

"Would recommend, very impressed with my room "

"Food was to good"

"The Metcalfe Hotel is a wonderful place to stay in central Ottawa. When I arrived at check in I was informed that there was a maintenance issue with my room and as a result they would be putting me in their neighbouring connected property in what I assume is meant for their short term vacation rentals. Because of the minor inconvenience the hotel compte my room for free, comped my valet for free including a full charge on my Tesla and also gave me a $50 dining credit to be used in their restaurant. The hotel went above and beyond giving me a free stay since my hotel room was not available and all other rooms were sold out. Highly recommend and I would definitely stay here again thanks to their generosity. "

"served our needs"