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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Warm up by the lobby fireplace after a swim or gym session, then start your day with a satisfying breakfast.

Choose dates to view prices

Holiday Inn Express Hotel & Suites Ottawa West Nepean is near Tanger Outlets and Canadian Tire Centre. Guests enjoy modern accommodations, free to-go breakfast, and WiFi. Multilingual staff ensures a great stay at this well-located hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

8.8 out of 10
Excellent
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Located in Ottawa, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is in the city center. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre. Visit our Ottawa travel guide
Map
K2H5Y9, ON, Ottawa, 2055 Robertson Road

What's nearby

  • Dashing through the snow.... Classic Canadian Christmas fun for the family at Wesley Clover Parks. #snow
    Wesley Clover Parks
    2 min drive - 3.0 km
  • Bayshore Shopping Centre
    3 min drive - 4.8 km
  • Nepean Sailing Club
    3 min drive - 3.7 km
  • Andrew Haydon Park
    4 min drive - 4.0 km
  • Queensway Carleton Hospital
    4 min drive - 6.2 km

Getting around

  • Ottawa Fallowfield Station
    15 min drive
  • Ottawa International Airport (YOW)
    26 min drive

Restaurants

  • McDonald's
    6 min walk
  • Tim Hortons
    8 min walk
  • Pizza Pizza
    15 min walk
  • Circle K
    6 min walk
  • Starbucks
    14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Hotel near Canadian Tire Centre
Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and ATM/banking services
  • 3 meeting rooms, a banquet hall, and free newspapers
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Indoor pool
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  • Pet friendly
  • Parking included
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The price is ￥19,961
￥23,910 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 29 2026 to February 28 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from December 5 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM. The pool will be unavailable from January 29 2026 to February 28 2026 (dates subject to change). The property will be renovating the pool from December 5 2025 to April 30 2026 (completion date subject to change).

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Mar 1, 2026 start from ￥15,699, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-out is at noon.

Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located?

Located in Nepean, this hotel is within 9 mi (15 km) of Canadian Tire Centre, Tanger Outlets, and Rideau Canal. Canadian War Museum and Supreme Court of Canada are also within 12 mi (20 km).

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Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 696 out of 1133 reviews
Rating 8 - Good. 294 out of 1133 reviews
Rating 6 - Okay. 74 out of 1133 reviews
Rating 4 - Poor. 35 out of 1133 reviews
Rating 2 - Terrible. 34 out of 1133 reviews

Reviews

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, everything was clean
Stayed 2 nights in Jan 2026

8/10 Good

Roland

Liked: Cleanliness, amenities
The staff was very accommodating.
Stayed 1 night in Feb 2026

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Was an affordable hotel in a great location.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

Liked: Cleanliness, amenities
Our stay was very enjoyable, bed was super comfortable. Even with the ongoing renovations, and not being able to use the pool. Your staff was very pleasant and accommodating with giving us a bigger suite as an upgrade. Thanks
Stayed 2 nights in Feb 2026

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit. Clean and comfortable rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

karin

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure!
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean. Wonderful breakfast as usual.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was so comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Lorne

Liked: Cleanliness, amenities, property conditions & facilities
The room was an upgrade from a standard room to a suite for the same price. The staff were very courteous and helpful. The breakfast had a very large selection of different foods available.
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvain

Liked: Cleanliness, property conditions & facilities
Even if it was sold out with a few hockey team young kids, at 11pm everyone got in their room and it was quiet. It was clean and at the breakfast things went really well.
Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely amazing . It was very clean as you expect things should be and the staff were all incredibly helpful and polite . My reservation on my next trip to that area is a given . Thanks and see you next time !!
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing staff like gaurav
Stayed 1 night in Dec 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Kinberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent staff and clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and helpful staff
Stayed 2 nights in Oct 2025

8/10 Good

EILEEN

Liked: Cleanliness, staff & service, amenities
The room was spacious, lovely and clean. The breakfast was very good.
Stayed 1 night in Nov 2025

4/10 Poor

Bob

Disliked: Cleanliness
The hotel is dirty and tired. Elevator’s are filthy and the carpets throughout the property are years past the best before date. Staff were pleasant and helpful. You should take this property off your list.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The entire hotel was spotless. The staff were welcoming and supportive. The breakfast buffet had a great selection of hot and cold food.
Stayed 1 night in Nov 2025

6/10 Okay

Barbara

Liked: Cleanliness
The hotel was under renovations and we did not know this when booking. We really wanted a hotel with a pool for our mini vacation but it was under renovation when we arrived. EXPEDIA did not show renovations were in progess- we would have booked a different location. The staff were as nice a can be.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the central location, good access to major arteries.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Friendly staff at the front desk.
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
It was all good.
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was wonderful. I am finding the music in one of the meeting rooms to be very loud though. The bass is travelling up to the 5th floor
Stayed 1 night in Nov 2025