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Arlo, BW Signature Collection

2.0 star property
Downtown Ottawa's urban retreat offers the perfect blend of connectivity and activity, with public WiFi areas and a fitness center for daily workouts

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Sonder Arlo sits in the heart of Downtown Ottawa, where travelers find both comfort and practicality. The property features a well-equipped gym, convenient laundry facilities, and helpful concierge services. Parliament Hill and Shaw Centre are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Kitchen

About the neighborhood

Downtown Ottawa, a neighborhood in Ottawa, is home to Arlo Apartments Downtown. Rideau Canal and Peace Tower are local landmarks, and travelers looking to shop may want to visit Byward Market Square and Sparks Street. Elgin Street and Canadian Museum of Nature are also worth visiting.
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Map
K1P 5E9, ON, Ottawa, 88 Albert Street

Getting around

  • Parliament Station - 4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Little Victories - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪D'Arcy McGee's - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Arlo, BW Signature Collection

Aparthotel near Rideau Canal
Close to Byward Market Square and University of Ottawa, Arlo Apartments Downtown provides laundry facilities, a gym, and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • A 24-hour front desk, concierge services, and smoke-free premises
  • A foosball table, an elevator, and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 152 individually furnished rooms include comforts such as air conditioning, in addition to amenities like dining tables. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 50-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Foosball table
  • Gym

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator (36 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arlo Apartments Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Arlo Apartments Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Arlo Apartments Downtown?

Check-out is at 11:00 AM.

Where is Arlo Apartments Downtown located?

Located in Downtown Ottawa, this aparthotel is within a 5-minute walk of Elgin Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 9 minutes.

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Reviews

Arlo, BW Signature Collection Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Property conditions & facilities
Rating 10 - Excellent. 751 out of 1161 reviews
Rating 8 - Good. 266 out of 1161 reviews
Rating 6 - Okay. 81 out of 1161 reviews
Rating 4 - Poor. 23 out of 1161 reviews
Rating 2 - Terrible. 40 out of 1161 reviews

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room I stayed in was perfect for a short stay. The location was relatively central to everything we wanted to visit. I would stay here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was perfect for our family of four. It is centrally located and has everything we need to feel right at home. It is our new favourite place to stay in Ottawa!
Stayed 1 night in Oct 2025

10/10 Excellent

jeannie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, very clean room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Having extra amenities already prepared, furnished ustensil and also very clean the room
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities, communication
Clean room with good amenities for short stays
Stayed 1 night in Sep 2025

10/10 Excellent

Leisa

Liked: Cleanliness, property conditions & facilities, communication
Very central and convenient. Would stay again. Everything you need in the room. Great for laundry too. This is my second stay here and I was very happy with it. Staff are lovely.
Stayed 11 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room. Easy set up to check in. Plenty of space in the kitchen.
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for my needs. Very clean, friendly staff, decor so cool. I’ll be back on a regular basis.
Stayed 3 nights in Oct 2025

10/10 Excellent

Line Poder

Liked: Cleanliness, room comfort, communication
Staff was excellent and very customer service minded. Best experience!
Stayed 1 night in Oct 2025

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy, affordable and perfectly located. This is a great option for an overnight or a longer term stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean comfortable rooms. Very handy having grocery next door. Walkable to all attractions and eateries.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the convenience of this location. The rooms are a perfect set up for anyone staying in Ottawa looking to be walking distance to most things.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, communication
Very nice and helpful staff
Stayed 3 nights in Sep 2025

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities
View was fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Marnix

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay! It was quiet and the room was very clean! The area around the hotel was also very good. It’s right in the city center and close to any of the major attractions. Also nice to have a place to store your suitcase if you’re leaving long after the check out time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great all times during the day
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front staff was so accommodating and friendly . Easy and seamless and very efficient No big check in process Highly recommend., great location and two blocks from great food options
Stayed 1 night in Sep 2025

8/10 Good

KA BO

Liked: Cleanliness, room comfort
Disliked: Communication

Comfy stay

well equipped with proper facilities. Nice shampoo and body wash.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and accessible property in a central location downtown. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, room comfort, communication
Convenient apartment near to main attractions
Stayed 4 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The bathroom in our rooms was a bit small and tight and bathtub needed upgrade, though the unit was compact it had everything we needed and was in a great location close to the parliament buildings.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Liked: Amenities, property conditions & facilities, communication
Very close to parliament, easy to get around wihh the transit. Affordable and clean, comfortable bed
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff on the reception desk were very friendly. The room had a small kitchen area which we found useful just to have a light breakfast there before going out for the day. There was a quiet room near the lobby we could use if wanted and we sat there while waiting for our Uber to take us to the airport. We would stay there again if ever we were back in Ottawa.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula-Jean Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had the pleasure of interacting with your staff “AJ”. He was so helpful with the checking in process and following up to ask how my day went. A simple gestures, but so welcoming and warm in a city that can be very cold.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Amenities
Location and convenience. Room was nice and clean.
Stayed 2 nights in Sep 2025