Find hotels in Otay Ranch Village West, Chula Vista

"It was ok. "

"Older property but very clean. Would return!"

"Relaxing "

"Easy"

"Place feels run down. There was hair in my sheets that wasn't mine. They didn't replace my coffee creamer and sugar. No on site restaurant. My room was tiny. This place is one less star than it appears."

"We like it."

"There was no coffee maker in the room which i thought was a bit odd these days. Having to leave the room, go downstairs, wait in line foe a coffee is a bit ridiculous. Most everything else was fine."

"We had a terrible room high up but with NO view. White concrete walls surrounded our outdoor veranda completely. We had asked for a ground floor. Not pleased. I also did not appreciate being told to wait for 4pm to have access to my room when I paid for the day use of that room on Day 1 as well as the night. Travelers are tired and want to shower and relax after a long plane ride. Put more staff on to ready the rooms much sooner. Not what I expected from an historic upscale luxury hotel that hosted famous people. We also were not told that we could use the pool while awaiting our room. I did ask for another room but first was offered one for an additional $150. Bad PR. Then after I responded, they offered to help look for another but we were leaving by then. Customer service was average run of the mill check in you'd get from $160 a night hotel chains, not Hotel del Coronado."

"Great experience here. Didn’t love the charge for early check in but overall great resort"