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Hotel Mercure Oostende

4.0 star property
Travelers relax by the warm lobby fireplace or savor meals at Restaurant, while enjoying practical amenities like luggage storage and multilingual staff assistance

Choose dates to view prices

Located in the heart of Ostend City Centre, Hotel Mercure Oostende offers an upscale retreat with practical comforts. Guests enjoy breakfast at the restaurant, unwind at the bar, and benefit from services like dry cleaning, luggage storage, and express check-out.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is ￥14,525
￥16,312 total
includes taxes & fees
Feb 8 - Feb 9

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed, City View

Superior Room, 1 Double Bed, City View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed) | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room (Cosy, 1 double bed)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

Standard Double Room, 1 Double or 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double or 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

Privilege, Room, 1 Double Bed, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Ostend City Centre, a neighborhood in Ostend, Hotel Mercure Oostende is in the entertainment district and near the beach. Statue of Marvin Gaye and Grote Post Culture Center are local landmarks, and the area's natural beauty can be seen at De Hoge Dijken and Uitkerkse Polder. Mercator Floating Museum and Museum Ship Amandine are also worth visiting. With water skiing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Ostend travel guide
Map
8400, Ostend, Leopold II Laan 20

What's nearby

  • Sunset in a beach bar. #golden
    Ostend Beach
    3 min walk - 0.3 km
  • Casino Kursaal
    2 min walk - 0.2 km
  • Wapenplein Square
    4 min walk - 0.4 km
  • North Sea Aquarium
    9 min walk - 0.8 km
  • Mercator Floating Museum
    9 min walk - 0.8 km

Getting around

  • Oostende Ravelingen
    11 min drive
  • Oostende Station
    12 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    16 min drive

Restaurants

  • Cheers
    2 min walk
  • Manuscript
    2 min walk
  • Cultuur Café
    2 min walk
  • BAVET
    2 min walk
  • Hotel Du Parc
    1 min walk

About this property

Hotel Mercure Oostende

Upscale hotel located in Ostend City Centre
Consider a stay at Hotel Mercure Oostende and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • 1 meeting room, an elevator, and a TV in the lobby
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak well of the overall condition
Room features
All 95 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 35-inch flat-screen TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 23.50 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Frequently asked questions

Is Hotel Mercure Oostende pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Mercure Oostende?

As of Jan 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Oostende on Feb 8, 2026 start from ￥14,525, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Mercure Oostende?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Mercure Oostende?

Check-out is at 11 AM.

Does Hotel Mercure Oostende provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Mercure Oostende located?

Located in Ostend City Centre, this hotel is steps from Leopold Park, Casino Kursaal, and Statue of Marvin Gaye. Grote Post Culture Center and Ostend Beach are also within 5 minutes. Oostende Station is 12 minutes by foot.

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Reviews

Hotel Mercure Oostende Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 180 out of 588 reviews
Rating 8 - Good. 265 out of 588 reviews
Rating 6 - Okay. 93 out of 588 reviews
Rating 4 - Poor. 33 out of 588 reviews
Rating 2 - Terrible. 17 out of 588 reviews

Reviews

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
Stayed 6 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities.
Stayed 2 nights in Mar 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oostende Trip

Really nice staff, got loads of treats for the doggy. Room small but cozy.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024

8/10 Good

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was net. Personeel behulpzaam
Stayed 2 nights in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a great breakfast .
Stayed 2 nights in Mar 2025

4/10 Poor

Linda

Liked: Cleanliness
So loud
Stayed 4 nights in Sep 2025

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Stayed 4 nights in Nov 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to commodities in Ostend

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed
Stayed 2 nights in Nov 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie ruime kamer, heel netjes
Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Séjour impeccable
Stayed 1 night in Dec 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Enorm vriendelijk personeel! Bij aankomst in de kamer was er een klein defect met het toilet. Dit hebben ze meteen opgelost! Wij zijn hier al 2x gebleven en zijn enorm tevreden!
Stayed 2 nights in Dec 2025

8/10 Good

jean pierre

Liked: Cleanliness, amenities, property conditions & facilities
alles ok
Stayed 1 night in Dec 2025

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
Zeer vriendelijk en gastvrijheid, uitmuntend ontbijt fijne sfeer , zeer schone kamers en fijne lobby ! Zeker een aanrader! Chapeau!!
Stayed 3 nights in Dec 2025

8/10 Good

Janssens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onthaal was zeker OK. Ontbijt was in orde met een vriendelijke dame, goeie service. Doe zo verder
Stayed 2 nights in Dec 2025

8/10 Good

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
vriendelijk personeel, kamer was ok, wel heel kleine badkamer.
Stayed 2 nights in Dec 2025

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Ja, alles prima. Probleem met de parking ; Google Maps geeft de verkeerde locatie van de (hotel) parking ( Indigo Zeeparking) aan waardoor we veel tijd hebben verloren
Stayed 1 night in Dec 2025

10/10 Excellent

Karolien

Liked: Cleanliness, amenities, property conditions & facilities
Heel vriendelijk personeel, lekker ontbijt, heel propere kamer, rustig en gezellig hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toplocatie om in Oostende te verblijven. Prijs/kwaliteit was het hotel ok. Ontbijt met voldoende variatie.
Stayed 1 night in Nov 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone en mooie kamer! Vriendelijk personeel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine maar verzorgde kamer. Goed ontbijt. Parking even wandelen maar zeker te doen. Goeie locatie
Stayed 1 night in Oct 2025

8/10 Good

fernand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles prima , goed ontbijt , zeer behulpzame en vriendelijke balie-dame ; alleen TV afstandsbediening heeft mij verslagen
Stayed 3 nights in Sep 2025