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"Highly recommend!!! The staff is amazing. Went out of their way to make you feel like family. The room was large, clean had all that you would want in a room. The refrigerator had drinks for free, chocolate in the room. A wonderful experience for sure!!!"

"We were staying at SCHLOSS Zermatt for four nights and absolutely loved it! The family suite is nice, clean, and spacious; breakfast is delicious; and the location is so convenient, just a few steps away from the Zermatt train station, the Gornergrat railway station, and the main station. Zermatt is a lovely place to visit, and SCHLOSS surely add another reason for us to come back and visit again in the future. We will definitely stay here again and would love to recommend it to our friends."

"Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views"

"Cute hotel well located to train station and rest of town. Friendly and helpful staff. The breakfast included was great! "

"A true rarity—Hotel Jägerhof is hands down the best hotel we have ever stayed in. From the second we stepped inside, we knew we had booked the right place. The hotel offers so many thoughtful touches: a delicious buffet breakfast, complimentary transport to and from the train station, and warm, friendly staff who made us feel welcome from the start. Our room was on the first floor and had lovely mountain views (not the Matterhorn, but still stunning). The balcony was shared, but it never felt intrusive thanks to a partial privacy shield, and it was the perfect spot to enjoy the scenery. What made the location extra special was its setting just off the busier streets of Zermatt. This turned out to be a huge advantage—everything was still walkable, but it was a little quieter. During our stay there was a meteor shower, and because it was slightly darker than the town center, we had the incredible experience of watching meteors streak across the mountains from right outside our hotel. Truly unforgettable. The bathroom was spacious, with the added luxury of a towel heater. The hotel itself is beautifully maintained—not outdated at all—and carries a charming ski lodge character. There’s also an outdoor patio seating area if you want more space than your balcony offers. Overall, Hotel Jägerhof combines comfort, charm, and location in a way that feels exceptional. We can’t recommend it enough and would return in a heartbeat."

"Their customer service was great; they answered all the questions and the rooms were exactly as shown on the website."

"Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!"

"Amazing place!"

"Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness."