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"The ladies at the front desk rock"

"The hotel is quiet, close the the mall and other shop. Excellent location"

"A well run family business with kind, caring, friendly, helpful, hardworking hosts & staff - Katherine, Christian, their parents, Carlos, the chef, Valentina, & housekeepers. Both service & food were excellent. The place is spotless! You could eat off the floor! My only suggestion would be to eventually get a new shower enclosure & harder mattresses. I would highly recommend this hotel!! "

"It’s an ok place to stay for a night. Not a great place and not a particularly good deal for the money. The owner and staff were nice, but the impression was that the town and place are still struggling to survive after the pandemic. There are probably better options in Puerto Varas. "