Dear Azizul,Thank you for staying with us at RIHGA Royal Hotel Osaka. We are sorry that you found your stay unsatisfactory, we will use your feedback to look for ways that we can improve in the future.Sincerely,Customer Service Manager

Dear Lucy,Thank you for choosing RIHGA Royal Hotel Osaka for your stay, we are very glad that you found your visit pleasant and we hope that you will return again. Sincerely,Customer Service Manager

Dear Sakura,Thank you for staying with us at RIHGA Royal Hotel Osaka. We are happy that you found us cleanly and we will continue to work to improve our offerings for our customers. We always strive to offer a stay with comfort similar to that of one's own home. Please take care,Customer Service Manager

Dear Brice,Thank you for choosing to stay with us at RIHGA Royal Hotel Osaka. Our 18 restaurants provide an assortment of options for customers and hire chefs that will deliver quality, we would first like to thank you for dining at our facilities. We will use your feedback to implement improvements in the future by contacting the appropriate departments and notifying them of your experience.It would be our pleasure to serve you once again.Sincerely,Customer Service Manager

Dear Matthew,Thank you for your compliments of our lobby. It is one of the main features of our hotel and we show it off with pride, there are even seasonal flower arrangements that change every so often. We will use your feedback to look for ways we can improve our hotel in the future. It would be an honour to serve you once again.Please take care,Customer Service Manager

Dear Margaret,Thank you for taking the time to leave us a positive review about our shuttle bus service. Handy is one of the words we hope our customers will describe our shuttle as, as well as convenient. Our buffet offers an extensive amount of food options, so we hope that you were able to enjoy it to your heart's content.Sincerely,Customer Service Manager

Dear Colleen,Thank you for taking the time to provide us with your feedback. We are pleased to know that you were able to find the help you needed at our hotel, we do our best to assist our customers regardless of the language. We understand your concerns regarding the laundry and we will work to improve this matter for the future. Please come back one day so that we can show you an even more pleasurable stay.Sincerely,Customer Service Manager

Dear Sujath,Thank you for staying with us and providing your honest feedback. We will pass your feedback onto the appropriate supervisor in hopes of addressing this matter in the future. Please come back and stay at RIHGA Royal Hotel Osaka at any time, it would be an honour to welcome you back.Sincerely,Customer Service Manager

Dear Saminy,Firstly, thank you for taking the time to provide us with your honest feedback. The amenities provided to rooms are dependent on the booked room types, however we do our best to offer amenities which will make our guests comfortable. We will work to improve our hotel room experience and reviews such as this are necessary to help us understand our customer base. We hope to show you a better stay should you return, however please take care until then.Sincerely,Customer Service Manager

Dear Nishan,Thank you for feedback. We will continue to provide our guests with proper customer service and we hope you will come back to see our improvements one day.Sincerely,Customer Service Manager

Dear Anthony,Thank you for taking the time to leave us feedback following your visit. We are very glad that you enjoyed many of the features of our hotel. We strive to make things as easy as possible for our customers and we will continue to improve in the future. It would be a pleasure to welcome you back to our hotel.Sincerely,Customer Service Manager

Dear Anthony,Thank you for your words of encouragement, we will let our staff know that you enjoyed their great hospitality and service. It is our goal to make RIHGA as comfortable as a second home for our guests and we hope to welcome you again in the near future.Sincerely,Customer Service Manager

Dear Benjamin,Thank you for choosing RIHGA Royal Hotel Osaka for your stay. We are very happy that you were able to make full use of our shuttle service, and that our staff was able to assist you during your visit. Our hotel is one of the biggest traditional Japanese hotels and we always do our best to treat our guests with the utmost hospitality. We look forward to seeing you again in the future.Sincerely,Customer Service Manager

Dear Rahmad, Thank you for staying with us at RIHGA Royal Hotel Osaka. We are happy that you had a wonderful stay and we will inform our service staff of your positive review. Please come back and stay with us again at any time.Sincerely,Customer Service Manager

Dear Latrell,Thank you for taking the time to leave us a review. We are very pleased to know that you had a great stay with us at our hotel. We hope to show you an even better experience next time you stay with us.Sincerely,Customer Service Manager

Dear Andrew,Thank you for your wonderful comments regard our hotel and its staff. They will be very glad to know that you found their service satisfactory, it really encourages us to continue to do better for our guests. We hope to welcome you back to RIHGA Royal in the future.Sincerely,Customer Service Manager

Dear William,Thank you for staying with us at RIGHA Royal Hotel Osaka. We are glad that you were able to enjoy our selection of food and that you were able to comfortably speak with our staff. We will notify the appropriate departments of your comments in order to improve for the future. We hope that you will return in the near future so that we may welcome you to our hotel once again.Sincerely,Customer Service Manager

Dear Yousuf, Thank you for staying at RIHGA Royal Hotel Osaka. Thank you for complimenting us on our hotels stores and especially our amenities. We hope to improve for the future, but positive reviews are also very important to confirm guest satisfaction.Best regards,Customer Service Manager

Dear Avneet,Thank you for your review of your stay at our hotel. We understand your concerns and we will provide your feedback regarding the choice of food options to the appropriate departments. Also, thank you for all of your kind words which you have written about our hotel, it would be a pleasure to welcome you back in the future.Sincerely,Customer Service Manager

Dear Daisy, Thank you so much for your wonderful comments regarding our facilities, we hope to continue provide guests the best customer service possible. We hope to create a home away from home atmosphere for our guests and your feedback is very special to us. Hopefully we will have the opportunity to serve you again in Osaka.Sincerely,Customer Service Manager

소중한 의견을 주셔서 정말 감사합니다.모든 손님이 쾌적한 숙박을 즐기실 수 있도록 최선의 노력을 지속하겠습니다.다음 방문을 직원 일동, 진심으로 기다리고 있겠습니다. 고객 서비스 담당 지배인

Dear TAS,Thank you for leaving your comment regarding our hotel. Our approach is to provide a hotel experience which is as comfortable as someone's own home. We hope you will return to visit in the future.Sincerely,Customer Service Manager

Dear Clay,Thank you for taking the time to provide us with your feedback. Also, thank you for taking the time to compliment our lobby with its autumn-leaf-themed carpet. We are sorry that the room did not completely meet your expectations, however we will discuss this feedback with the appropriate departments to develop in the future. We hope that you will return again in the future.Sincerely,Customer Service Manager