The hotel was excellent. The only thing that was a surprise for us is the charge of 7€ per person per night just for the use of the swimming pool, the beach, and the animators. But the rest was perfect the dinner recommendable, and it hats vast options and variety every day. The personal is very friendly.
Alejandra
2019 年 9 月に 7 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 9 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
As we arrived at the hotel we also have been transferred to their second hotel which is located about 700m away. A cleaned and beautiful area but definitely no 4 star hotel! There is no Wellness, no Fitness area and the biggest insolence no WIFI (as indicated when you book it). As I asked for a solution (I had to answer urgent E-Mails) I was told to go the Camping area for a Internet access! I mean??? We didn‘t feel welcomed and I would never ever recommend anyone to book this hotel.
宿泊されたお客様
2019 年 8 月に 7 泊滞在
6/10 (普通)
Cibele
2019 年 6 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel agradável
Estivemos em família por uma semana. O quartos foram limpos e arrumados todos os dias. O staff é muito simpático. A animação para as crianças é muito bacana. As areas comuns são boas, mas não tem wifi nos quartos, internet ruim somente em um ponto próximo a recepção (bem longe dos quartos) e tivemos problemas ao esquecer coisas nas áreas comuns do hotel. Um óculos de sol foi esquecido na área da piscina e não foi mais encontrado e uma blusa de frio foi esquecida no restaurante e não foi mais encontrada. Em Contato com os funcionários e recepção recebemos apenas um não encontramos nada e ninguém pareceu se importar com a situação como se fosse algo usual. A dica é muito cuidado com seus pertences!
Cibele
2019 年 5 月に 6 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 6 月 4 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Money trap
Spent a week at Cala Ginepro hotel with my family. Or better saying, we're transferred to another hotel called Il Giardini di Cala Ginepro which is 600m from the Cala Ginepro. During the check in I was informed I had to pay 56€ p/p for entertainment and that was not optional. Next day, I wanted to have a towel to enjoy the swimming pool and I was informed the towel rental costs 6€ and 4€ for replacement. Everything should be done through a prepaid card. Nothing can be bought at the hotel with cash or your own card. To finalize the trip, I forgot my jacket on our last dinner in the hotel. I was the last one to leave the restaurant and only the waiters were there when I left. Next day, I asked our waiter about my jacket and him, with a very weird attitude, said there was no jacket when I left and ran away. I made a complaint to the reception but they really didn’t care about it (seems to be a normal behavior).
Wi-fi is crappy and only works at the reception. Entertainment team was great and the food was good but all those attitudes and behaviors during our stay made the trip disappointing.
宿泊されたお客様
2019 年 5 月に 6 泊滞在
10/10 (非常に良い)
Vincenzina、Jesolo
2018 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Meraviglioso Resort servizio pulizia ottimo immerso nel verde
Vincenzina
2018 年 9 月に 4 泊滞在
8/10 (良い)
Trinidade
2018 年 9 月 23 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bien
Bel hotel, chambres propre et sdb luxueuse. Le spa ainsi que la piscine intérieure est à 25€ pour 3 heures. Le buffet est pas mal mais le personnel est pas toujours sympa. La plage privée est pas fantastique
Trinidade
2018 年 9 月に 3 泊滞在
6/10 (普通)
LUIZ HENRIQUE
2018 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
LUIZ HENRIQUE
2018 年 7 月に 1 泊滞在
6/10 (普通)
luca
2015 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Location molto bella
Una Location nel segno del relax totale, mare molto bello, hotel nuovo e pulito.
Sicuramente una maggiore organizzazione migliorerebbe di tanto questo hotel.
luca
6/10 (普通)
YVES、haute savoie
2015 年 8 月 24 日
気になった点 : スタッフとサービス、客室の快適度
Déçu.
Nous avons payé une chambre 250€ la nuit qui ne valait même pas 80.pas de douche une vieille baignoire avec un rideau plastique un petit balcon vu sur un toit;Cet hôtel club fonctionne avec une carte pour payer toutes les dépenses ( bar restau ..) que l'on nous a même pas proposée. Le jour de notre départ, ils se sont excusés mais nous l'on quand même fait payer!!
YVES
6/10 (普通)
宿泊されたお客様
2015 年 6 月 12 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Eher enttäuscht
Es gibt zwei Hotels Cala Ginepro. Obwohl wir im etwas schöneren Hotel gebucht haben wurden wir ins andere versetzt. Es hiess, das 'Schöne' sei ausgebucht, trotzdem ist es stets im Internet zu buchen. Frechheit.