This home was such a disappointment for our family. First off, the house was absolutely filthy upon our arrival. There were large pieces of gold glitter on the floor, there is dirt and a q-tip on the basketball court floor— not to mention we couldn’t use the court for the first day as the balls provided were completely flat and they did not supply an air pump. When our kids went to look around the home for the first 10 minutes, their white socks were black and filthy. The home has not been taken care of and is in need of major maintenance. There were sharp, broken kitchen floor tiles that were dangerous to walk barefoot around as they would pop up. Many of the kitchen doors were hanging off the hinges or completely missing hinges. There were not adequate kitchen utensils to cook for more than 2 people at a time, not to mention, all that was there had to be scrubbed clean by us as they were dirty and greasy. The upstairs AC did not work and it was 80 degrees in the house. Even when they came to “fix” it a day later, it still did not work. The sauna that was advertised did not work at all. We planned to use it after the long day and relax only to find out it did not work which the owner would have known as there is a giant hole in the ceiling of the sauna. The steam room smelled of very strong mildew and there was mold growing in the corners. To top it off, there was a disgusting amount of flies and gnats stuck to the wall, some dead and some still flying. The spa/hot tub was also not useable as the water was green. There is an ant infestation in the kitchen, so if you have bagged bread sitting on the counter, consider it ruined on the first day. The tile in one of the main bathrooms is completely missing grout, so has filled with dirt, there were food splatters on the cabinets, some of the outlets were taped on the wall instead of screwed in and installed correctly, some were broken and some missing faceplates. Something that should be there especially in a place if you will have kids around. The beds were terribly uncomfortable and they put queen sized pillowcases on king size pillows. The pillows also did not have pillow protectors, so that seemed very unsanitary especially considering the pillowcase did not cover the entire pillow. The first day we woke to someone power washing the entire house. This was not told to us before our arrival. This was loud and a nuisance.