6/10 (普通)
kelly k.
2025 年 4 月 23 日
Disappointed
We booked this listing for a couple of nights before heading to our final destination of St Augustine. Two days prior to our arrival I had requested that the hot tub be heated (which oddly was an additional fee… I mean, it is a hot tub). I didn’t get a response until after we had checked in and was told that the equipment was broke. I was offered 100 refund but it would have been nice to know prior to our arrival. The screen to the patio door is completely non existent, there was sawdust covering all of the patio and furniture on the second level. The first morning we discovered that the coffee making didn’t work and although there was also a keurig, we had bought ground coffee. Additionally, at least 2 of the lounge chairs on the pool deck were broke and we also found 2 nails on the pool deck. Thankfully no one stepped on them. I sent a message as I discovered the issues without a response. The house has potential to be a really great rental but needs to be maintained.
kelly k.
2025 年 4 月に 2 泊滞在