The home does not look like the pictures. The property was still being cleaned when I checked in and the trash can was still full from previous guests and was never empty during our entire stay. Everything was dirty from the walls, ceilings and floors. The carpet had stains throughout, it just looks nasty. Marks and holes on all the walls. Missing curtains and broken blinds. Broken closet doors, missing remotes, broken wall sockets, missing dresser knobs, broken bathroom handles and the list can go on forever. The beds were very low to the ground and the mattress felt like bricks. The AC took forever to cool and once it did, it stayed cool during the day then started getting hot at night. The lawn was not cut and the grass looked dead in the front. The parking is horrible!!!!!!!! Only two or four very small vehicles can fit in the driveway. There is parking all on the streets that makes it very difficult to drive through the streets. The gate checked in is horrible!!! It stays congested because of the crowds!!! We talked with one of the maintenance workers and he stated that they only repair major issues such as leaks that could possibly cause structural damage, they do not fix cosmetic issues, such as cleanliness and broken or missing items. You will just have to deal with it. They said this area is known for these problems and they never fix them. My family will never ever stay at this property/community again!!!!!!!!!!!!!!!!!!! It was just horrible!!!!!! Not clean!!!! They do not pick up the trash daily, they only picked up once during our week stay. You can see the trash all over throughout the community. This was just a big disappointment and a horrible property!!! Horrible Community!!!!! Never again!!!!! When I asked about a reimbursement, I never got a response from the owners again, not surprising! We were just counting down the days until we checked out!!!!!! Don't rent this property!!!! You will be very disappointed!!!!!
