8/10
We received excellent customer service from Villatel and the Solara Resort, but we had some issues with the house.
One of the remotes for the home theater was missing, which they replaced, and then the Wi-Fi needed to be reset. It took several days to be rectified.
Issues with regulating the pool temp from too cold to too hot.
Gas grill was very old and wobbly but worked.
The refrigerator had broken crisper drawer and door shelf.
Living room furniture were uncomfortable.
There was a slight smell of cigarette smoke upstairs.
Photos on website were old. House is no longer blue, only 2 games in arcade room, missing chairs at counter and DR, cushioned chairs and connect 4 game missing from patio.
Overall everyone enjoyed the house which proved a nice space for 14 people to gather for a family vacation.
Pat S.
2024 年 3 月に 8 泊滞在